Riccobene Associates Family Dentistry's Online Review Report Card
Riccobene Associates Family Dentistry
4.5
Average Star Rating
1953
Total Reviews
66
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Riccobene Associates received 88.8% positive feedback, with patients praising the friendly and professional staff, excellent care, and comfortable environment. However, 11.2% of the feedback was negative, primarily citing appointment scheduling difficulties, poor communication, and unprofessional staff behavior. Overall, the clinic is commended for its quality care, yet it needs better administrative processes and timelier responses.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Riccobene Associates Family Dentistry's Reviews
I called and got an appointment the same day! I had my tooth chip so it was painful and they were able to accommodate me in the following slot following my consult! Q, the dental hygienist, as well as the dentist were SO kind and worked so efficiently as a team together. Following this appointment, I will now be a returning patient! I 10/10 recommend. From the front desk to the entire team, everyone made this process so much easier and helped to calm my anxiety!
Shallotte office. Great service. Friendly ,helpful staff. I recommend them to anyone.
My visit to Riccobene was great! Q and the Dr. doing my filling were very positive and professional and made it a good experience.
Always such a quick and great experience for me and my children.
Una experiencia muy bonita , te sientes muy confiable , me encanta ir aquí
Great customer service and very informative.
Pleasant, knowledgeable staff
I spoke with the patient coordinator (Cary location) multiple times to arrange an appointment for my daughter, who requires sedation. Since we couldn’t secure a March date (full), we agreed on a date in April. She sent several emails with treatment plans, but I missed a QR code in one of the attachments that was apparently required to finalize the booking. Unfortunately, no one followed up to confirm or flag that anything was incomplete. When I called regarding her scheduled date, I was stunned to learn that the appointment had never actually been booked. They are now only able to offer a date that's another month away. I’m extremely disappointed by the lack of communication and follow-through, and overall very frustrated/stressed with this experience.
Great care! Doctors and hygienists explain everything. Everyone so nice! They help with insurance and scheduling is easy! In fact, about a year ago, I had an infection and toothache. My own dentist in Zebulon said their next opening was in 10 days. The next day my tooth broke off. I couldn’t wait 10 days so I called Riccobene & they saw me the next day and took care of everything. Needless to say I changed my dentist and now my family and I all go to Riccobene.~ Michele L.
All the staff can do their jobs very well.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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