Red Oak Recovery's Online Review Report Card

This place is such a waste of money. The staff and therapist don’t care about your well-being at all. I was assaulted a verbally threatened multiple times and the staff simply shrugged it off. They tricked my parents into thinking it was good for me but it did way more harm than good. I’m actually worse off now because of this place due to the toll it has taken on me emotionally.

I attended Red Oak at the height of my adolescence and the beginning of adulthood. The impact this place made on my life was essential to my development into manhood. The food is amazing, i made REAL friendships that i still cherish, and was taught the necessary skills needed to maintain my sobriety.

Inhumane place driven by profit. The way us “clients” were treated were appalling

If you’re struggling with addiction this place is better than going to most rehab clinics in America, and it’s not a mental health institution. The guides are great people, and they are underqualified, underpaid and overworked. There is a total lack of leadership from the management and they are not capable of taking care of there staff, much less the clients. They gaslighted my family, and this program didn’t help me at all. I feel like my family deserves a refund.

My son attended Red Oak this past spring. Our whole family was impacted by his addiction. Red oak helped both him and us heal. It was a difficult choice to have him leave home but I am glad he did. Our therapist was amazing and he still talks about his time there. Grateful is an understatement!

My cousin went to Red Oak a few months ago and I believe it saved his life. While I was nervous about having him away from home, I quickly realized how much better it was for him to have a little distance (we are from the DC area) and also how much the people there truly care. He made SO much progress and he continues to do well. Thank you for all your support and all the life changing work you do!

Red Oak Recovery is a wonderful place. Our family found healing and balance through our son's time there. He and I were just speaking about the therapist he worked with, and remembering how excellent he was, kind, direct, perceptive. We hold Red Oak in highest esteem, and are so thankful for the support they provided at a really tough moment in life.

Red Oak Recovery meets many of the needs that I have for a working environment/lifestyle - a team that really cares about one another, management that are consistently looking at how we can do better and improve our programming and ourselves, helping people change their lives, opportunities to grow within the company, and plenty of education to become a more informed team member to help our clients and families succeed - which is why we do what we do!

This place ruined a month of life which I will never get back. They are a horrible treatment center that gets tax write offs from the government and makes millions of dollars every year yet provides the worst quality treatment, food, services, fairness, and activities possible. The people that run the place are horrible, irresponsible, uncaring and selfish. In my experience there, I was treated very poorly and unfairly. My parents spent part of their life savings of approximately $44,000 on this place to get me help which I was not given. They are completely misleading when they tell you all the activities that they do. In my conversation with the admissions people, they said that I was going to be going paintballing, whitewater rafting, canoeing, rock climbing, and using the ropes course every week. Unfortunately the field manager Brian is a lazy bum who doesn't know how to do his job properly. Instead, in my experience there, he coordinated grueling backpacking, camping, and hiking trips and in addition there was a trip to a blueberry farm called "blueberry pauls" where we had to pick up compost (cow shit and coffee grounds) that had worms in it which was heinous and disgusting and had nothing to do with substance recovery which is what is was there for. These were the types of things he planned every weekend instead of the promised activities even when there weren't as many outdoor activities as promised going on already. There were actually boring moments here which was sad for $22,000 a month. One day, I was on a day hiking trip with my group and they had hired a guide onto their staff who was in recovery himself and on this trip he started to walking slowly and from side to side. Later in the hike, he fell down while bending over trying to tie his shoe. After that, we were walking across the bridge and he fell off from being too inebriated into a creek/bush. While at the facility, he was completely intoxicated off of alcohol, heroin, or xanax because of the way he was acting. He was nodding off on the table while breakfast was going on and had fallen down and dropped a bunch of papers. This was incredibly triggering to the clients who were addicts trying to recover and stay away from that behavior in the facility and was a really bad look for everyone there and the facility for not looking into this guy more and doing more background research on him before hiring. Towards the end of my stay, I went off on a weekend camping trip with my group. When I got back, I found my room completely trashed. I was attacked by fellow clients who urinated on my clothes and shoes and then proceeded to throw them in the trash. They then dumped Sriracha, cookie crumbs, and granola all over my bed, ravaged my clothes in my drawers, and even stole some personal belongings as well. This was all over a deck of playing cards (no trust here.) The staff were to blame for this. They were completely irresponsible for not monitoring my room or the cameras while I was away. I went to seek help after seeing the damage and this horrible staff member named Rachel was completely irresponsible because she was there that weekend and didn't try to see this happen, make sure that this wouldn't happen, or monitor the footage. she instead gave me attitude and asked me what I wanted her to do about it. This was completely unprofessional and almost made it seem like she was taking the side of the people that did this to me. Additionally they won't stand up for you and they don't check the cameras or monitor the footage and instead punished me and tried to make me go on a "quest" which is their definition of a week out in the wilderness with one staff member backpacking 35 miles a day with no showers. I had to fake suicide in order to get out of it and out of there. Additionally, the food quality is absolute shit even though they make millions. They serve cafeteria grade food and  are actually counterproductive by not allowing vaping or smoking there and will not give you anything but misery and lost hope during your stay there. As seen on their instagram these are falsely promised activities that they promote.

I have had the opportunity to work alongside the Red Oak clinical staff as an employee and as a referent.Their clinical work is among the best I've had the good fortune to work with. In my opinion, Red Oak is the top choice in the southeast for the young adult and adolescent populations struggling with addiction and co occurring disorders.