Triangle Visions Optometry's Online Review Report Card

The young lady doctor took care of me today she got a piece of steel out of my eye ( thank you so much )

I gave 2 Stars only because Dr. Brewer is great, but otherwise this place has gone downhill. We have been patients for about 4 years, and it is definitely not the same. Upcharging patients and absolutely no selection for kids, and then to tell a patient that they could not possibly tell patients that they changed services and patients would be paying more out of pocket upfront, to ask that was just absurd according to the lady in the back. For perspective, my 8 year old's glasses at this office were going to cost about $400 with insurance, I took the prescription to Winston and paid $15 for the same glasses..... Seriouly a money racket now, and it is such a shame because the docs are great!!

Being my daughter and I had Covid last October and still suffering, it was so nice to see a group of professionals wearing and requiring masks. Also, I was gotten in quickly and the Optometrist and assistant were kind and understanding of my dizziness and balance issues due to Covid.

We will not be going back here. I will not tolerate paying a 3% fee to use my card when I’m paying over $200 worth in there practice.

Walked in and was greeted promptly, the assistants were friendly and professionally. The doctor was patient with all my questions and concerns and very thorough. I will be returning.

She was very kind and professional, also patient and not in a rush.

I was very pleased with the quality of the staff from the front desk to Dr. Brewer and Jessica in the optical office. Everyone is so friendly and cordial. They have a great selection of glasses.

I can't speak for the service or staff, as my wife was the patient. But I can tell you to save a fortune and go to MyEyeDr instead. Now we know why our usual place was booked out for months, and this place got her right in for an exam. What a ripoff! I'm disgusted.

I scheduled an appointment for 4:00pm. I got an email confirmation that said my appointment was scheduled and confirmed for 4:15pm. I also got a confirmation call a few days before the appointment and the woman also said 4:15 so I thought ok maybe I booked it for 4:15. I show up at 4:20 and was told unfortunately my appointment was at 4 and I couldn’t be seen. I told the front desk employee that I had an email and phone confirmation that said 4:15pm. Apparently the doctor was running behind schedule and I wasn’t going to be able to be seen. I had to get childcare in order for me to make this appointment and now have to find a new office and time to go since this place can’t figure a simple schedule conflict they created.

Dr Gesford is wonderful. I have been a patient at Triangle Visions for almost 20 years, through several changes in doctors. Both current doctors do a superb job of explaining what is going on with my rather complicated eye problems. Dr Hillary has seen me the most recently and has taken the extra steps to ensure I was aware of the things to look out for should the condition get worse. I appreciate her willingness to explain everything simply and answer all my questions. I highly recommend Triangle Visions!!