James T Reed's Online Review Report Card

I have tried to schedule a follow up appointment now for over two months. I scheduled two appointments and they have cancelled both appointments one day before and the second one not until I showed up for my appointment today 10/201/2021. The receptionist was rude said we called you twice yesterday. If they did call, they didn't bother to leave any message. I confirmed my appointment in MyChart yesterday and there no message that my appoint had been cancelled. I am leaving this doctor and novant to go to the Atrium group. Hopefully they will have more concern for my health than this doctor has. I have tried to schedule a follow up appointment now for over two months. I scheduled two appointments and they have cancelled both appointments one day before and the second one not until I showed up for my appointment today 10/201/2021. … More

I have tried to schedule a follow up appointment now for over two months. I scheduled two appointments and they have cancelled both appointments one day before and the second one not until I showed up for my appointment today 10/201/2021. The receptionist was rude said we called you twice yesterday. If they did call, they didn't bother to leave any message. I confirmed my appointment in MyChart yesterday and there no message that my appoint had been cancelled. I am leaving this doctor and novant to go to the Atrium group. Hopefully they will have more concern for my health than this doctor has.

I have tried to schedule a follow up appointment now for over two months. I scheduled two appointments and they have cancelled both appointments one day before and the second one not until I showed up for my appointment today 10/201/2021. The receptionist was rude, said we called you twice yesterday. If they did call, they didn't bother to leave any message. I confirmed my appointment in MyChart ...

Dr. Reed is extremely professional and very knowledgeable. He treats you with respect and listens to you. I never have felt rushed and he is good at addressing your questions and concerns.

I met with Dr. Reed to assess his suitability as a PCP. Things went downhill right from the first when Dr. Reed talked over me with a lecture about me needing specialists. He didn't bother asking if I have specialists (I do). He continued to talk past me, was very poor at asking questions and listening, and often came across as belligerent. I also felt patronized in that she seemed to assume I was ignorant. I cancelled further appointments the next day.

Dr. Reed is the best PCP I have ever had. He is thorough, patient, has a wonderful bedside manner and is never too busy to answer my questions in the office or through My Chart. Thanks to Dr. Reed , I finally have a diagnosis and can now look forward to feeling better. I highly recommend him. His staff is wonderful as well, very helpful and professional.

Dr. Reed is knowledgeable and maintains a good knowledge of his profession. He has been my primary care Doctor for over 12 years and recommend him highly.

Appointment at 9:00 but seen at 10:00. Spent a total of 5 minutes with him. He rushed through everything and didn't take time to answer my questions. He gave me the impression that he needed to be somewhere else and I was an inconvenience. Never called me back to inform me of my lab and radiology results. I had to call him a couple weeks later to remind him I'm waiting for feedback. When he called he again quickly rushed through the conversation spending less than a minute saying your fine but to monitor this and that. Tried asking him questions since I do have significant health problems but he said don't worry about it but check on it later. Surprised to see he had great ratings for the quality of care I received.

The dr. was not there when I arrived for my appointment.When I arrived again several days later after scheduling another appointment the Dr. was unavailable, and I was assigned to a nurse. I had severe kidney pain, and the nurse prescribed more exercise. No treatment at all. It appears this Dr is trying to reorganize. his practise

I was recently referred to Dr. Reed and have had one visit with him. I found him to be knowledgeable, caring, and attentive. He called me with my test results and didn't leave them via voicemail but instead waited to talk with me personally in order to answer any questions I might have had. This is a welcome change from my last internist who had a dial-in pre-recorded test results service that discouraged any follow up by phone with the doctor. I also like that Dr. Reed encouraged me to call or make a follow-up appointment if necessary. It may seem like a small thing but I've had doctors who really give theimpression that they'd rather not be bothered with their patients. Highly recommend him as an internist.