Daymark Recovery Services FBC Union's Online Review Report Card

This place is absolutely terrible because of the staff- especially the short woman (if you know, you know) The detox facility itself is amazing. Just like the daymark in Kannapolis- it's a 0 star and a nightmare due to the staff. Some of the staff are amazing and truly want to help. I've always been respectful but these staff workers are passive-aggressive, on a high power-trip and want to see you fail. Some pick and choose who they even intake and make some wait 8-9+ just to say they can't let you detox. Some staff workers at Monroe/Kannapolis REALLY need to go ASAP.

Staffed by rude and uncaring people.

A family member went here and waited > 3 months for a visit with the doctor. Her medication was time- sensitive as well. Neither front desk or doctor cared. It’s sad they couldn’t refer someone to somewhere asap.

good place

My wife went here, the Daymark on Roosevelt, looking for help, counseling, and was open to starting the process of getting temporary medication to control panic attacks. She trusted them, was honest about her past issues and things she'd been going through, they repaid her by having her involuntarily locked up in the hospital!Kai Mitchell should not be dealing with people that have a panic disorder, the mentally ill or anyone else for that matter! Ms. Mitchell told me that she was terrified of my wife and feared for her life as well as the safety of our child, after only speaking with her for a few moments!!! She actually said my wife's grip on reality was slipping away by the minute and that if she wasn't put on a psychiatric hold my wife would kill our child within the hour!My wife is not a danger to anyone, never has been, she's an amazingly loving and nurturing mother, and is a superbly intelligent woman! She just has severe anxiety and other issues that need to be worked through that stem from childhood abuse and other trauma. The Therapists at Daymark need more training, this one should be fired!After having my wife confide in her she couldn't even have a conversation with my wife to notify her of the plan to take her to a mental ward against her will, real professional and brave! The "Doctor" was so afraid of confrontation that she made me tell my wife and said if I didn't take her right over she would get a warrant from the magistrate and that she'd be forcibly taken from our home!My wife asked that this NOT be discussed in front of our child, but Ms. Mitchell didn't give a care, she refused and began talking very aggressively (at her) saying that she could go voluntarily now or get locked up, upsetting my poor wife, causing my daughter mental anguish, and both of them left in tears! YOU ARE A COWARD! She wouldn't let me take my daughter in another room while they talked or take my wife back to her office, this was done in the playroom with my young daughter present! I can't undo what was done to her innocent mind!!! Three days later, she keeps talking about the "bad doctors" or at dinner she's "looking for those bad people" Really, Thanks A LOT! You are an insensitive (Rhymes with Witch) for the way you handled the entire situation!If you need a body guard in order to speak with a patient, you're in the wrong field!

Most of the staff were OK. The Doctor's here absolutely suck tho. They basically told me that I needed to come in with some type of opiate in my system (Oxy, Boi, Methadone) in order to receive a tapered dose of Suboxone. But since I came in on Suboxone ( Acquired with a script from a DR) They decided that I needed to Cold Turkey. Anybody on suboxone knows what thats like. I walked out, I'll go somewhere else. Oh BTW, I didn't even see the Doctor. He decided by looking at some chart, What I needed and didn't need. We call these type of doctors (Dollar Store Doctors). Save yourself the trouble and go somewhere where you will be treated fairly and included in your treatment. How can somebody access what you're thinking or feeling to better understand what treatment plan is best for you if they don't even care or bother to sit down with a patient and have a discussion about the steps of their treatment. Not only do they make you cold turkey, But they expect you to go to class several times a day while you're dealing with full fledged Opiate withdrawal symptoms. They won't even let you just sleep through the withdrawals. You have to participate in listening to junkies and drunks talk about their poor miserable lives while you're literally sitting there dying.

Wonderful place if you need to detox and have no funds. Obviously there are fancier places, but.....you have to be pretty rich or have amazing insurance for that. For the price, it's a really great facility.

I did not feel welcome or cared for by the faculty. It was a waste of my time going there