High Country Community Health's Online Review Report Card

Great helpful and supportive staff

Awesome staff. Tim is very good at what he does and all the staff there are super great but Nicole is out of this world awesome Always an ear to listen and will really take care of anyone’s needs with a genuine smile on her face. So glad I found this place

Friendly staff members. They seem to really care about their patients. My doctor is always there when I need him and is team of nurses is awesome and amazing. I would highly recommend somebody and I have recommend a lot of people to hear before. Because I just love the environment.

My brother had a bad stroke so we took him there to be seen Boy I didnt know how awful that place is. They want even talk to you or want let you tell them anything. It is a rush through no compassion at all for the patients. When he needs refills he cant ever get someone to answer the phone and when he does leave a message no one ever returns your call. This isnt a really set up place for patients to come to.

Worse medical care ever. Tried to talk to the doctor to receive medication and help before I ended back up in the hospital and tells me to go to the hospital instead of trying to help. To make matters worse...Canceled all my therapy appointments without even calling me or letting me know...I had those appointments set up months in advance...Then when i try to reschedule tell me I cant get another appointment until months from then. This place should be shut down.

My doctor of 15 years Dr. J left his old practice to join this office without warning. He will not see me or help me in any way since moving. I always thought and spoke highly of him. Im now seeing his true colors. Ive been out of my albuterol and other medications for months. He will not help in anyway possible. Im highly disappointed in him. Im not the first who has been cut off medications unexpededly by this doctor. He stopped my father inlaws meds unexpectedly and caused him to have seizures. Please steer clear.

Have had trouble the whole time wirh em. Cant get medicine refills test results call backs unless u threaten to call office management their system really sucks no patient portal to view ur own results. Poor management. Transferred to better facility this system of doctoring just sucks

Was recommended to the folks by my family Dr.2 messages and 7 days later no reply.They obviously care more about how much they can screw your insurance out of rather than your mental health. My advice? Go find an actual professional who has enough talent to practice on their own vs in a group.

I had high hopes for this place but have been very disappointed instead. Started here in August for my anxiety and now it is February and still not the first thing been done for it but I have been treated for every thing else that wasnt wrong with me. The doctors dont really seem to care just rush you thru. If your honest with them they become very judgemental then just start assuming things. They dont believe people can change and yes I was told this and the same doctor Burt repeatedly tried putting me on medicine that I told him made me suicidal thats a risk Im willing to take he says. Now they tell me that I have to see a new doctor there for my anxiety and now its a situation that is controlling my life and starting to become life threatening but its still going to be 23 more months before I can see them. All I can say is enter at your own risk.

I highly DO NOT recommend the pain management I paid to see a doctor and all I got was a Nurse Practioner that I was very unhappy with. I cancelled my last appointment and will never return to this place. I feel like I got robbed out of over $200 and was not given any hope of getting any help. Definetly not a patient friendly place it seemed to me all they cared about was money...there will be more details to come..I just received my insurance statement and it renewed my anger of the over $200 taken from me that every nickel I worked for was in extreme pain...