Carolina East's Online Review Report Card

Dont go here. Go to Greenville.

I attended this ER last night and truthfully the staff was amazing. Knowledgeable kind caring understanding highly ethical. I appreciate your prompt attention and honest care. Thank you

We all must be very careful as to when we need emergency medical care. So please plan accidents and medical crises very wisely.For example several months ago on a Sunday morning getting bit by a dog worked well for my Emergency Department visit. I was in and out quickly and the staff was great.However last night was totally different. My 80 something year old neighbor planned it very poorly to have her blood pressure raise by 50 points above her normal have a bad headache and stomach issues just before 9 pm.I rushed her to the emergency department and soon realized that only she and I thought it was an emergency. Silly us so what if she was having a stroke? Her blood pressure had gone up another 20 points by the time we got there just after 9. No one checked her blood pressure again until 11 hours later. YES 11 hours plus in an emergency department which BTW was very cold not just temperature wise is a horrible experience. She was only on a comfortable bed the last 90 minutes. Did I mention she is over 80 and it is nighttime and she is sick…and again very cold?Of course we were not alone. There were others suffering the long uncomfortable waits.Yes. She slowly got the tests she needed. Some staff were more cordial and friendlier than others one even freely distributed warmed blankets to patients. A couple of staff members barely tolerated us. And we are nice people I am guessing that they are suffering from the whole pandemic strain.We finally left just before 830 am.I am planning my next emergency for a Sunday morning. I am advising my neighbor to do the same. And I strongly recommend the same to anyone reading this.

I always have used this Hospital for my husband until now I was ok. This whole experience has been a nightmare. From ER triage to care on floor. I have heard its because of Covid its because we are short staffed we are stretched beyond comprehension. We know our diagnosis but no results of said treatments lab results CT And multiple xrays. Uas now day 6 running a fever. Wait for Dr. To make rounds spent 5 minutes in room and left. No time for questions.

Worst hospital ever

A little over a month ago my mom took her partner to Carolina East ER. The initial complaint was for pain due to chemotherapy and her mouth had blistered up. She was clearly in pain and crying. The nursing staff ignored her and were on their phones laughing and giggling. There were only two patients in the waiting room. She was jaundiced crying and unable to even swallow. My mother asked the hospital staff multiple times where is the urgency to help and they all had an attitude. She could not even walk and the staff would not even assist to help her with a wheelchair. I had so much faith in Carolina East and they failed. If they had not failed that day she may still be with us. If you are burned out move on. There are lives at stake.

This er at this hospital is terrible. my brother in law has been waiting since 12 or 1pm and just had a CT scan at 10pm tonight my husband is with his brother there at this time still dont know results. The er is in need of looking into for the taxpayers that keeps the hospital running. Shaneon who runs this hospital the medical care is hirr7. So disappointing.

I had an okay experience in Carolina east while I was there being treated for COVID…. However my experience was so much better because of my night nurse 3 consecutive nights Kacee She went out of her way to make sure I was as comfortable and happy as can be when I was so sick and away from all my friends and family. So I wish that Kacee gets the credit she deserves because she is AMAZING And deserves that praise Thank you all❤️ She hooked me up with all the blue popsicles

I didn’t think it was possible for an emergency room to be this bad. I brought my pregnant wife in for chest pains migraines and excessive vomiting. After not allowing me to enter with her they wheeled her into a room without a bed and just left her there without anything or a check up for over an hour. My wife was throwing up and in pain and no one came to check on her until she decided she couldn’t stay any longer. Terrible experience and not recommended for anyone that has actual emergencies.

Extremely rude staff. Emergency room kicks you out and makes the sick and hurt wait outside in the heat. Gives no information to the family who brings anyone in.