Cape Fear Valley Health Pavilion Hoke-Hoke Imaging's Online Review Report Card
Cape Fear Valley Health Pavilion Hoke-Hoke Imaging
2.7
Average Star Rating
100
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Cape Fear Valley Hoke Healthcare received 53.0% positive feedback, with patients praising the staff's professionalism, care, and the attentive service. However, 47.0% of the feedback was negative, primarily citing long wait times, unprofessional staff, and poor communication. Overall, while the facility offers compassionate care, it needs better time management and staff efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Cape Fear Valley Health Pavilion Hoke-Hoke Imaging's Reviews
Didn't much care for the gossip behind patients backs and the looks and laughing at a patient's visitor. Took 9 hours to wait for a transport to the main cape fear and I had to call to check up on the transport at the main cape fear. 30 minutes after I called transport showed up.
Reviewed On Google
Currently finding a new hospital. I went through postpartum depression for the first time by myself. I scheduled appts they kept rescheduling it to the point I just stopped answering my phone and stopped going going I told them what I was going through the anxiety the pulsing heartbeat. Couldn’t take therapy because It wasn’t on paper that I had it because they kept rescheduling After my next depo shot I’m done. I really went through a hard time of postpartum depression and I couldn’t even turn to these doctors for help they don’t really care it’s just their job I almost didn’t make it my 4th month postpartum depression gladly suicide didn’t win
Reviewed On Google
This review is for the IMAGING department NOT apart of the emergency room. I think people are mixing these reviews up between the departments. I was seen at CFV Hoke Imaging today. The staff in this office (MRI) are excellent. I was treated with care the moment I walked thru the door. John at the desk was very polite, respectful, and was adamant on keeping my personal information confidential. Sarah (tech) was very nice and caring. She is very good at patient interaction and does her job efficiently. Janice (tech) is very thorough and efficient at her job. She is excellent in explaining info, and answering patient questions. She shows compassion and concern for her patients. Kudos to these staff members and thank you all for what you do!
Reviewed On Google
My husband is in there for COVID...they have been amazing. They haven't been so kind and got his meds he needs no problem..I don't know how anyone could have a bad experience here.
Reviewed On Google
0
Reviewed On Google
If I could give no stars I would the doctor at the er was rude and unprofessional would not talk to me when I had stepped out to use the restroom and send my son home with effective toe. The nurse was rude to telling me they are not plastic surgeon. I came to the ER for help not to be send home. I will never ever return to this hospital all they care about is making money not helping people.
Reviewed On Google
I want to thank all of the professionals that were so helpful to me recently at my emergency room visit. Everyone was wonderful which is very nice when you're a scaredy cat like me. A special shout out to Alyandra, she was so warm and helpful, and made my experience all the better.
Reviewed On Google
0
Reviewed On Google
My husband went into emergency for back issues and Dr. MAXWELL fixed him right up. Thank you so much!!
Reviewed On Google
I had to go to the Emergency Department today and was so pleased with the staff and fast, efficient treatment. Nyomi, Kelly, and the other nurses were fantastic and so kind. Thanks also to Dr. Lakey, who listens and takes time with his patients. Thank you all so much for making my visit to the E.R. a pleasant experience.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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