Capital Oaks Retirement Resort's Online Review Report Card
Capital Oaks Retirement Resort
4.7
Average Star Rating
12
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Capital Oaks received 91.7% positive feedback, with patients praising the welcoming staff, delicious food, and excellent amenities. However, 8.3% of the feedback was negative, primarily citing disrespectful management. Overall, the community is appreciated for its friendly atmosphere, yet needs better management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Capital Oaks Retirement Resort's Reviews
Such a warm and wonderful community with all inclusive amenities galore! The staff are extremely welcoming and genuinely kind to the residents. The food is outstanding as well - look no further!
Excellent tour. Staff and residents very friendly and open to answering all questions. Array of services exactly what I need. Love that levels of care can wrap around you in your own apartment as needed. Meal plan very good, lots of options at all meals and no comlicated point system. Valet parking! Beautiful.Sherita was delightful and made the visit an event!
Sherita, Debbie, Rachel, Joyce and all the staff were wonderful during my stay at Capital Oaks. All the people that live there were wonderful. They made sure I had a companion at each meal, and all the food was delicious. If anyone is considering a retirement community, they should consider Capital Oaks. I have visited all in the Raleigh area, and Capital Oaks is the best in my opinion. -Bill Ayers
Capital oaks is not good management is disrespectful I feel bad for the people that live there I feel bad for the people that work there I'm glad I did what I did today I deserve better I am a hard-working mother and they treated me very wrong Go and take your loved ones somewhere better ❤️no stars
A recent tour at Capital Oaks Retirement was very informative, with the live-in management showing great concern and attention to the residents. The accommodations were impressive and resident engagement was obvious.
I toured Capital Oaks today because I'm looking for a quality continuing care residence for my 91-year-old father. Sherita was an excellent tour guide and explained all that Capital Oaks has to offer very clearly. I was impressed with everything about this place and look forward to bringing my father here for his tour and a meal.
Atmosphere
Friendly People I work around
It's a great place to live for independent seniors.
This is a beautiful place with a delightful, hospitable, welcoming and caring staff. The amenities, activities, food and services provide a value in excess of the price. The food is delicious and there are dining options to suit multiple lifestyles from formal to casual. Great thought has gone into the layout, floor plans, conversation rooms, library, activities rooms and their beautiful theater. The residents are a friendly community. Highly recommend.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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