Home Instead's Online Review Report Card
Home Instead - Raleigh
4.8
Average Star Rating
139
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Home Instead Raleigh received 84.2% positive feedback, with patients praising the compassionate staff, professionalism, and exceptional care. However, 15.8% of the feedback was negative, primarily citing unprofessional administration personnel and questionable business practices. Overall, the practice is valued for its dedicated care but could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Home Instead's Reviews
John and the team at Home Instead in Raleigh are outstanding. John leads with integrity, compassion, and an unwavering commitment to families in need of high-quality care. His staff consistently shows professionalism and heart, and it’s clear they take great pride in what they do. If you’re looking for a team that follows through and truly cares, Home Instead Raleigh is the one you can trust.
Reviewed On Google
Home Instead is a top-tier organization with an exceptional team. My experiences with their staff have consistently been outstanding. With 18 years of experience in the senior living industry, I can confidently recommend them for all your home care needs.
Reviewed On Google
Happy to be a part of the team! I'm looking forward to working with such a caring, family oriented agency.
Reviewed On Google
This office really is professional. Been around for a long time and know as much about senior care as anyone
Reviewed On Google
This is a great company with a caring staff and an important mission.
Reviewed On Google
The staff at Home Instead goes above and beyond to show care and kindness to others!
Reviewed On Google
This place is questionable. They asked for an ACH, meaning they want to just pull whatever money they deem appropriate out of your account when the payment is due. I pushed back on that and they asked for a $5,000 deposit! Seriously, you aren't a bank, and this isn't a mortgage!You are a franchise and what kind of insurance do I have that someone isn't planning to relocate to the Cayman's? Then, I found out they messed up the schedule I submitted. So, they are going to bill and take money out of my account based on a faulty schedule. Some of the workers are gems, but the ownership feels sketchy to me. Buyer beware.
Reviewed On Yelp
I am very sorry to say that Carol I spoke to in hiring has totally steared me away from employment at there company. Mistaking me for another applicant, and then insinuating that my document's were fraudulent. Very upsetting considering I was excited about working there! I will be sending them a copy of my application and recent texts.In the hopes they fix the bugs in there system. thanks
Reviewed On Google
Home Instead does a great job of caring for older folks and their communication is top notch!
Reviewed On Google
These are great people! I would highly recommend the Raleigh branch of Home Instead because I know so many of these employees and I know the love they bring to their job!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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