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Never return voice mails which results in missed medication management appointments which is pretty important since levels have to be checked and psych meds need to be taken regularly. I like my Dr Groce. Some of the staff need to be untrained or retrained. Now u find myself trying to find another doctor because I can't wait another 2 months for my visit. Plus, I requested epically records be sent to SSA a couple months ago- they have not received them & Medical Records doesn't return voice mails either.
Positive environment with great staff who truly do care.
I missed the call to confirm my appointment that took a month to get. Joanne Johnson said she would call me back the next morning but that I had to pay and confirm my appointment by noon at the latest. She never called back. I called her four times and left a message. She still never called back. I called the general number and complained and they said they couldn't take payment. What am I supposed to do?
Not a good organization if youre trying to get actual mental help.
Love the new dosing area. Have to say it smells better. Much better lighting. Staff has a positive outlook. Kudos southlight staff.
This place is a good place if you use it for the right reasons it is not very organized and there is a long wait. But about every place nowadays you got to wait to receive good in life it’s very hard to talk or get an appointment but other peoples experience might be different in mind everybody’s is different but if you’re using come in and it will change your life
This place is so corrupt and it's a sad excuse for a training facility. Our health is no concern only the money they get. If you can find somewhere else to go please avoid this hell hole.
going on 14 years clean thank you South Light...
One ☝🏾 of the best rehabilitation and mental health clinics you will ever go to. I highly recommend southlight never been to one better!
This place really helped me but YOU must do the work to succeed. It help build my confidence and understand addition and how to get through it to become the person I am today
If you do what you're SUPPOSED TO DO, AND THE REASON YOU COME HERE, this place can be a GREAT place..... Only people who use this as a backup plan have problems here......
The building is a lil run down but the I.o.p. Staff & counselors are awesome & put in the necessary amount of effort to help you along your journey
The staff turnover is very high,I started going there in 2013.I have been through three therapist , one nurse practitioner and one Dr.When my last therapist,who was great told me she was leaving,then I knew it was time for me to go too.I have never seen a place of business,so unorganized.
They changed my life!!! Very good place to go if you need help, they offer a wide range of services including individual and group therapy they also offer methadone and suboxone maintenance treatment and now they even have a primary care facility and the best part is that it's all provided in one convenient location, no more traveling here and there just to get the help you desperately need, it's hard enough even going to get help and trying to quit! Plus the staff is caring, patient and understanding, I have never once felt judged, they all have a lot of knowledge and all specialize with master degrees in what they do! So, if you're struggling with addiction of ANY KIND, good luck and never forget that "There is ALWAYS hope, so PLEASE NEVER give up, no matter how bad your situation may seem or may be, YOUR life is worth so much more than what it has become! And it can and WILL change as long as u take the first step of getting help! God is with you and will be every step of the way!" "THANK YOU SOUTHLIGHT, my life is SO MUCH BETTER because of YOU!!!!!!!! "
Very long wait times.. Tons of hoops to jump through.. Take your hard earned money somewhere else that can better help you
They have changed my life thank you so much.
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