Springmoor Life Care Retirement Community's Online Review Report Card
Springmoor Life Care Retirement Community
4.4
Average Star Rating
103
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Springmoor received 86.4% positive feedback, with patients praising the knowledgeable staff, beautiful facilities, and caring atmosphere. However, 13.6% of the feedback was negative, primarily citing rude staff behavior, expensive rates, and bland food. Overall, Springmoor is valued for its nurturing environment, yet it needs better staff communication and cost management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Springmoor Life Care Retirement Community's Reviews
All I want to say is my grandparents lived here before they passed away, and they seemed comfortable and happy here. I also always had a pleasant experience every time I visited them here.
Reviewed On Google
It has everything you need or want in a senior living community
Reviewed On Google
A wonderful place to recommend for a parent or yourself. Knowledgeable staff. Good social workers. Safe environment. The staff at Home Instead recommended Springmoor. The Springmoor staff and Home Instead worked well together with the move in and continue to provide care for my mother. Both are wonderful companies
Reviewed On Google
Independent living is great and my father had a beautiful apartment there in South Village- great maintenance staff, wonderful dining area and staff, beautiful facilities and lovely residents. But if your parent has dementia, which he had early stages of that were clear from a cognitive test they administered to him, a test which my sister and I did not see until after he moved in to Independent Living, please educate yourself about what the long term will look like for them and ask to take a tour of the health center. He had some really nice years in South Village, which we all enjoyed, but it was very harsh and confusing for him when they no longer allowed him to live in his apartment and he was suddenly in a shared room at the health center during lockdown. Also read Being Mortal by Atul Gawande.
Reviewed On Google
My mother was in the health center for a week before she passed. The nurses are all very caring and polite. However, the assistants are not so. Actually saw one throw her arms in the air and say Lord help us! when she was sent to retrieve a lift for my mother to use the toilet in her room. The staff at the front desk needs a few classes in how to talk to visitors. One told me that I needed to tell her I'd already signed in (I just had) because "this is second shift...this ain't first shift". Seriously? People coming to SHC are in a bad state usually visiting a sick or dying loved one and this is how they are greeted? Another one was worse but it'd take too long to address here.
Reviewed On Google
Curteous staff
Reviewed On Google
Never had one bad experience
Reviewed On Google
Everyone is happy, friendly and always helpful.
Reviewed On Google
Best nursing home in the state
Reviewed On Google
The very best skilled nursing facility around
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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