The Oaks At Whitaker Glen's Online Review Report Card
The Oaks At Whitaker Glen
4.7
Average Star Rating
57
Total Reviews
9
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
The Oaks at Whitaker Glen received 93.0% positive feedback, with patients and visitors praising the friendly and experienced staff, beautiful grounds, and sense of community. However, 7.0% of the feedback was negative, primarily citing construction noise and declining service quality. Overall, the practice is valued for its caring environment but could address construction-related issues.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of The Oaks At Whitaker Glen's Reviews
We did our homework for 2 years before deciding on the Oaks at Whitaker Glen. Checked out so many places, none came near on any of the boxes we needed checked. By far, the nicest, most genuine staff and administrators around. REAL people, quick to address concerns. Low key, low pressure. We anxiously await their call telling us "your space is ready". Tick, tock
I can say that the kitchen staff and dining room manager and food is great!! The Oaks at Whitaker Glen is a family felt environment. The administration is great. And we love the new executive director.
Mom has been here 9 years. It has been a wonderful experience for her. Great food and services, shout out to Donna, Jessica, Kristy, Scott, Carlos, Rama, Quianna, Marche, Elizabeth, Maya, Trinity and every one I've interacted with here. We will never forget the level of service we have received. I highly recommend!!!
As a vendor who works with this facility, I can say that this a truly a first-class facility. We were hired on to perform repair work for them when they were in a holiday pinch to get their equipment back up and running. They came to us desperate for a fix and we worked in lock step together with their facility management to get the fix in place and have their equipment back up and running. I highly recommend The Oaks at Whitaker Glenn and hope to continue working with them well into the future.
A beautiful campus full of mature oak trees in the middle of Raleigh’s historic five points. It’s a must see for anyone interested in a CCRC. Tenured warm, friendly staff. Multiple floor plan options & with their current expansion, the amenities are bountiful. Give Anne or Candice a call for the red carpet tour.
Can’t wait to see the completion of this lovely community.. Anne Browning , Whitaker Glenn’s Community Outreach Representative is the perfect person to answer any questions you may have. Schedule a tour with her. You won’t be disappointed.
A beautiful community in the heart of the five points area in Raleigh. Homey apartments with views of huge Oak trees and the neighborhood around the community. If you are looking to move, reach out to Anne Browning-Ball to schedule a tour and hear all about the expansion that is happening!
The Oaks at Whitaker Glen is truly a special place. As someone who has had the opportunity to work closely with the team and residents, I’ve been amazed by the strong sense of community and warmth here. Many of the staff members have been part of The Oaks for years, which speaks volumes about the culture of care and commitment. The residents are incredibly friendly and welcoming, creating an environment that feels like home from the moment you walk in. It’s rare to find a senior living community where you see such long-standing relationships—not only among team members but also among the residents who have built lasting friendships here. What makes The Oaks even more exciting is its growth into a Life Plan Community (CCRC), offering a full continuum of care. With the upcoming expansion, future residents will have peace of mind knowing that they can continue to receive the care they need as their needs evolve—all while remaining in the community they love. If you’re looking for an independent living community with a genuine sense of belonging, experienced staff, and a bright future as a Life Plan Community, The Oaks at Whitaker Glen is a fantastic choice.
This is a beautiful property with outstanding staff and a welcoming environment. They have amazing activities and a wonderful dining experience.
My parents and I have been invited to walk the grounds at The Oaks at Whitaker Glen, casually experience events (speakers, music, etc.) that were sponsored for the residents, and have even enjoyed a meal with Donna Hill (Assisted Living Administrator) and other residents. Mealtime can be a good indicator of the overall mood for people that live and work in a place. With that in mind; most of the tables were occupied by residents enjoying the GREAT food and the room was filled with the sound of light-hearted conversation. The support staff were actively present and helpful and kind to all. Of note, it was apparent that Donna and the support staff truly know EVERYONE, which is key to residents feeling like they are “seen” and “belong”. The Oaks at Whitaker Glen should be a “must visit” for anyone that is preparing for that next step in life.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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