Verena At Bedford Falls's Online Review Report Card
Verena At Bedford Falls
4.6
Average Star Rating
60
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Verena received 90.0% positive feedback, with patients praising the friendly staff, beautiful facilities, and delicious food. However, 10.0% of the feedback was negative, primarily citing poor food quality, long wait times, and limited meal options. Overall, Verena is valued for its excellent community, yet it needs better dining services.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Verena At Bedford Falls's Reviews
Great, independent, living community, the resident’s and staff members are very welcoming. The building is aesthetically, very beautiful, great amenities, and activities
Reviewed On Google
Wonderful place for my mom. The staff is caring and accommodating.
Reviewed On Google
My mom has lived at the Verena for 2 years. She loves the social activities, gatherings, scheduled events. What is preventing me from rating higher is the food. The residence are offered only two meals a day and the food is sub-par at best. There is never enough of the choices offered, so those that want to eat after 5pm run the risk of everything being out. The food is sometimes so over cooked it is burnt or and have even been served food that is raw on the inside. Some of the food is made with very cheap bargain brand substitutes of the real food. The residences pay enough in rent to have the (2) meals they are offered be pleasant! The Verena needs to put better efforts here!
Reviewed On Google
I came back to edit my review as not only did they let go of one of the best chefs they had, the new person that replaced him is terrible. Not only is the food no longer good, he didn’t even bother to show up to work for breakfast today. What a waste of our money and time! Please bring back the previous chef.
Reviewed On Google
I truly loved my exploration of this complex. Met many of the staff who were professional, friendly and welcoming. Alison is absolutely the best to work with. Had lunch and the food was delicious. If you’re looking for a senior community, check out Verena!
Reviewed On Google
Dad loves it there. It's like a cruise ship without the water. He's so safe and happy
Reviewed On Google
Great independent living for those in their twilight years. Verena offers one and two bedroom apartments and other amenities such as dining room, fitness center and swimming pool. Verena is well staffed and cares for their residents.
Reviewed On Google
Verena is a wonderful place for my Mom. The staff is amazing and go above and beyond what is required. It gives me such peace of mind knowing they are there to help if I cannot be available. She is able to get a ride to the grocery store and medical appts. The activities help her socialize and experience new areas of Raleigh that she would not do on her own. We feel extremely blessed to have found this community!
Reviewed On Google
My Dad lives here. We love visiting. A beautiful place with wonderful amenities. Everything is so close by!
Reviewed On Google
hard to keep up with the different times the dining room is open as well as getting too much food . Yes, we could take to our apt. but we usually don't eat it again. Eating what is served is like going out to a restaurant every day and eating. It is delicious food and I hate to throw left-overs away. Activity staff is worked very hard taking us to out appointments and providing many opportunities for exercise and memory games to help our memory recall. Love the staff and all the workers who take care of us. Residents are friendly. This is my home.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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