Willow Ridge's Online Review Report Card

Hard working wonderful people who truly care about those they care for. Thanks for all you do!!!

The staff was super friendly.

Staff are friendly, helpful, attentive. It's evident that they genuinely care about their residents. Love, love, love Cammy!!!

The staff was very nice. They assisted me in seeing my brother. I am thankful that he is being well taken care of. We had a good visit.

Facility was clean & staff r friendly & professional.

My mom was sitting in feces after nearly thirty minutesI stopped three different employeesNo one could assist meOn my way out the med nurse sitting at the desk and explainedHe said that he would get the cnaI waited another ten minutes to speak with hershe never cameBecause of Covid protocol i had stayed as long as possible so I left believing that they would get to her shortly afterthat was my experience today

This place is horrible! Drug them up, and very little food given to patients. Nurses will not answer calls for help when called for assistance. They will just hang the phone up when you call to check on your relative. Trying our best to get our loved one out of that dump!One nurse told our relative that they would be there til they die!!!! Shame on them! That is verbal abuse. I always thought that nurses should be kind, but not so at wr.

Very nice staff and clean.

Not a place for people you LOVE.

This place is horrible they never answer there phone calls when u call . And when I leave a message they do not tell my mom to call me. They really need to straighten up I’m really tired of it

I needed to place a loved one in a skilled nursing facility on short notice. Cammy was very kind and helpful. There was a little confusion regarding my loved ones insurance coverage, but Cammy got their accounting department involved and the problem appears to be solved. In such a stressful time it was nice to have someone offering a solution.

Worked here as an agency nurse for one day and seen how well run and family oriented it was. I love how spacious the rooms and facility are. I would recommend!

Very caring caregivers and staff. My only thing is that when were driving 6-8 hours to see our dying sister, sometimes making exceptions would be appreciated. How can you put a time limit on telling your loved one good bye and that you can only see 2 loved ones.iv e done nursing been in your place. We always made exceptions. I'm six hours away, my other two sisters li e in another state. I pray you never have to be in this situation that my family and others have been. Kutos to Kristy. She's amazing you can tell this is her calling NC she does her best to go beyond. God bless you .

Best place to send my sick mother. Everyone is very kind and professional.

Very positive first day. I couldn't ask for better folks to work with and for. I felt welcome from the time of my interview and today my first day. Now I did almost fall 5 times from tripping but I'm not sure that wasn't my new shoes fault. I'll be wearing other shoes tomorrow. Thank you for welcoming me ladies.

Very attentive to all the residents. Friendly and are so caring. Thankful for this place and all who there. Keep doing the great job you’ve done for the past year that we’ve experienced with you all. We know how tough it’s been but you guys have been angels to our Mother Janice and also to us.

It was nice talking to my old friends I worked the there for 20 years been gone for about 2 years I miss working with the residents. I was in Activities enjoyed making the happy.

Friendly staff.

Very poorly staffed. Not well maintained.

Enjoy coming to see my friends at Willow Ridge; residents and staff. Activities Assistants Tracy, with son Ryan and friend Sarah, made us feel so welcomed. They worked hard to get the residents in for Sunday service. Thank you for allowing us to join you!!! We love our special time with all of you!!!