Med First Primary And Urgent Care's Online Review Report Card
Med First Primary And Urgent Care
4.2
Average Star Rating
177
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Med First Sneads Ferry NC received 80.2% positive feedback, with patients praising the friendly staff, knowledgeable doctors, and efficient service. However, 19.8% of the feedback was negative, primarily citing long wait times, poor communication, and issues with insurance processing. Overall, the practice is valued for its excellent care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Med First Primary And Urgent Care's Reviews
We love Jessica and the staff. Erica and Farah are always eager to help. Jessica listens to our concerns as well as discusses our lab results with us in a way that we fully understand. We will continue to have Med First as our primary care as long as Jessica continues to be the provider there.
Jessica Holmes, PA, and her staff are outstanding! They always provide quality, compassionate service!
Nurse , doctor and clerical staff we’re helpful and knowledgeable! Unable to reach a person when trying to call to pay my bill. I have Medicare and supplemental policy trying to reach someone to see if both were filed and pay the bill
Very caring staff and very thorough. They spent as much time as I needed with them addressing my concerns.
I've been with these folks about 10 years. Excellent service, wonderful people. Highly professional.
Good listener. Knowledgable and helpful
Every one is always friendly and helpful
I am in tears. this place does not care about patients at all. I have a large mass in my breast and one in my abdomen. I have been trying to get medical care since 09/05/23 to no avail. I have not heard back from the PA as to the surgical referral. to really top it off, the front desk person in colder than a dead fish and is the rudest non-professional that I have ever encountered in a so called medical practice. I have written them in the patient portal online about each event (no medications called in, no call back from provider, no referral to surgeon, appointment desk scheduled me for urgent care visit in September for October ( ummm it was suppose to be for a established patient appointment ), rude to my husband and myself. if you have anything serious DO NOT GO TO THIS PLACE. I am terrified that I have breast cancer with a mass the size of a golf ball but apparently, that is not a big deal to this practice. I have documented everything and plan to let an attorney have a look at the lack of care.
Front Desk, Nurse, PA intern, and Jessica Holmes were all very welcoming and helpful. Most impressive
Fast this time . A very limited clinic, but good for how I need it.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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