Med First Primary And Urgent Care's Online Review Report Card
Med First Primary And Urgent Care
4.2
Average Star Rating
173
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Med First received 80.9% positive feedback, with patients praising the professionalism, care, and friendliness of the staff. However, 19.1% of the feedback was negative, primarily citing long wait times, appointment issues, and unresponsive phone service. Overall, the practice excels in patient care yet needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Med First Primary And Urgent Care's Reviews
For an established patient, you guys do a pretty good job. But for walkins not so good
Dr. Wall and the whole staff were friendly and professional
I only need a yearly physical. The young lady at the front desk was perfect and professional in every way. As usual the young lady that took my vitals was fast friendly and polite, Michael was awesome, he always listens to you and is so kind, he ask about my husband, whichnI love that he remembers you you are each visit. Fast friendy service I always recommend Med First to my family and friends.keep up the great work yall.. Vickie
I feel like it very good care there Michael wall is very interested what is your problem. Sometimes you have to wait a long time to get seen
Took my daughter and wife in for routine appointments. Staff was pleasant (as usual) and Dr. Wall left us feeling genuinely cared for. Great team, great Doctor! The call center can be frustrating by not providing timely information, but the staff makes up for it.
Great staff and scheduling, I was in and out in 15 minutes!
Michael Wall is the best! Very thorough and caring as usual Feel very blessed to be his patient.
Loved the staff and DR Wall. I’m not the type to go to the doctors but we recently moved and had to get a new primary. Felt like the doctor really cared and wanted to listen and actually help and not rush you out
I am a retired crital care nurse. I was impressed with the office the girls that check me in. I had been sick over a week before I was abel to see a doc. All of mine are in New Bern. The PA Walls listen to me . my semptons. I was treated with respect and he did a through exam. He treated all my symptoms with meds to help me to get better. I would recommend them to anyone who needed help with sickness. My nsme is Carol. Well pkeased.
I was totally impressed with the quality of care and professionalism. Thank you to all the staff and doctors.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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