Lume Pediatric Dentistry & Orthodontics's Online Review Report Card
Lume Pediatric Dentistry & Orthodontics
4.8
Average Star Rating
574
Total Reviews
38
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
White and Johnson Pediatric Dentistry received 82.9% positive feedback, with patients praising the friendly staff, excellent care, and patient-centric approach. However, 17.1% of the feedback was negative, primarily citing high costs, insurance issues, and occasional staff unprofessionalism. Overall, the practice offers excellent care for children, but could improve cost transparency and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Lume Pediatric Dentistry & Orthodontics's Reviews
Amazing experience as always. My special needs son loves it here, the staff is so patient and friendly. The woman who cleaned his teeth even sang to him to keep him calm. Would definitely recommend this office to everyone.
Reviewed On Google
The kids love going to the dentist. It is a friendly experience going there.
Reviewed On Google
My 4 and 7 year old both have been patients here. My 7 year old has no dental issues but my 4 year old is prone to cavities-they took great care of her but also listened to me (I had preferences for trying to fill the cavities using only laughing gas from a positive previous experience vs a bad experience with being fully numbed) The dentist was great at talking through options and allowing me to be apart of the conversation. Staff is always friendly, location is spotless. Would highly recommend
Reviewed On Google
This dentist place has been one of the best that I have been to because they provide excellent customer service and my child was very happy and pleased to be taken there I highly recommend people taking their kids because I give them a five out of five
Reviewed On Google
We loved Dr Hayes. She made my two-year-old feel very comfortable for his first dental appointment. She was super kind and efficient! We loved our experience with her.
Reviewed On Google
Amazing experience with Dr. Hayes today! She explained the procedure step-by-step to my child and checked in with him frequently. Compassionate and thorough.
Reviewed On Google
Fantastic people and facility!! We went in after being told by another dentist that my kiddo needed a filling. Dr Rob explained what was actually going on with the enamel and why there was nothing wrong and no filling needed. He was very understanding of the other dentist's opinion, but I now trust him more than any other dentists I've ever worked with!! We will be going back for our cleanings now and I highly suggest the White and Johnson practice to anyone looking for a pediatric dentist!!
Reviewed On Google
The staff is very friendly and nice. Positive attitude and they go above and beyond to assure I understand everything and gave me every option
Reviewed On Google
Kind and caring people!
Reviewed On Google
We are always treated so nice at White & Johnson - Wilmington. My children feel so comfortable with all the staff and they are very patient. We love the staff and doctors!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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