Jones Physical Therapy's Online Review Report Card
Jones Physical Therapy
4.8
Average Star Rating
67
Total Reviews
12
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Jones Physical Therapy received 76.1% positive feedback, with patients praising the expert care, personalized treatment, and knowledgeable staff. However, 23.9% of the feedback was negative, primarily citing poor phone communication and insurance issues. Overall, the practice is highly valued for its comprehensive care, yet it could improve communication and address insurance coverage concerns.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Jones Physical Therapy's Reviews
I had the pleasure of working with Dr. Michael Berger to address ongoing back and neck problems that had been affecting my daily life for over 15 years. From the very first session, his professionalism, knowledge, and genuine care stood out. He took the time to thoroughly assess my condition and designed a personalized treatment plan tailored to my needs. Each appointment was a combination of hands-on therapy, guided exercises, and practical advice for managing symptoms outside the clinic. What impressed me most was his attention to detail and ability to adjust the approach based on my progress. He was patient, encouraging, and always made sure I felt comfortable and informed. Thanks to his expertise, my pain has significantly decreased, and I’ve regained mobility and confidence in my movements. Dr. Berger not only treated my immediate issues but also equipped me with the tools to prevent future problems. I highly recommend him to anyone seeking compassionate and effective physical therapy care.
I had an outstanding experience at Jones PT with Dr. Michael Berger. After sustaining a knee injury in 2022, standing or sitting for long periods can cause irritation. I visited Dr. Berger on a Friday, knowing I had a vendor show the next day, and he tailored my treatment accordingly. Using subtle motions on my hamstring, followed by a light workout, he ensured I wouldn't be sore on Saturday. The result? I was able to stand and engage with potential clients all day without even thinking about my knee until Sunday. I've been to several physical therapy and massage businesses, but none have had the immediate impact that Jones PT provided. I truly appreciate their expertise and personalized care!
Jones Physical Therapy has been a tremendous help with our 7 year old. Krystal has been patiently helping us through a difficult and chronic process. I would highly recommend their services to anyone.
Amy was so helpful during my pregnancy and she has been helping postpartum as well. She is so knowledgeable in both of these areas. I will definitely be going back to Jones for future pregnancies!
Amy has been so helpful and great to work with over the last year! She helped so much with my round ligament and hip/back pain during pregnancy. She has also helped me with back and shoulder/neck pain postpartum from nursing. She is super knowledgeable about pregnancy and postpartum and answers questions and provides resources
I am not a big fan of going to new doctors, dentists, etc. How will the front desk people be? Am I going to be a name, or a number? Am I going to sit in a waiting room forever? None of these describes Jones PT. The front desk person - who had never seen me before - greeted me by name when I walked in the door. My therapist, DPT Lauren Bischof, was absolutely incredible. She made me feel very at ease and I was able to talk to her about my post surgical issue without feeling embarrassed. I had many questions during my visit, and Dr Lauren took the time to explain everything to me. I never felt like my appointment was being rushed. I can tell that Dr Lauren is very passionate about her work and truly cares for her patients. I am actually looking forward to my next appointment(s). I know that the doctors and staff at Jones PT will help me get back on the road to better health. If you have questions about calling Jones PT, I have your answer: stop waiting and give them a call. Very Highy Recommend.
Lauren is great to work with. The exercises that she gives to address the issue are spot on. As a runner she has always taken that into account when working on a problem muscle group. She works to strengthen the muscles that I have struggled with but also helps to keep me running well over all! Whenever I have an issue she is my go to PT therapist. Do the work and you will see results. The team as Jones is great! Would highly recommend.
Jones PT has the experts for all my needs! Being able to work with someone before, during and after pregnancy has been such a blessing and useful tool to keep my family and I active! They were thorough with an evaluation, listened to all of my concerns, were genuine and kind, and pushed me to keep up with my wellness goals. Their entire team is amazing!
Each doctor I have seen at Jones PT has helped me improve physically and mentally. I have seen almost all of the PTs for an assortment of services ranging from hemorrhoid treatment to an out of place rib. My most valued experiences have been pre-and postpartum therapy. With my first pregnancy, I was under the impression that not being able to walk, leg and tummy cramps, and back pain were par for the course. In one visit at Jones PT, I quickly learned that my pain was common but not normal, and I experienced immediate and continued relief throughout my pregnancy. I have returned to Jones for each of the subsequent pregnancies and their respective postpartum periods. I am grateful I was led to Jones 8 years ago! Thanks for all you have done for me!
Mike Berger has been an inspiration to me, not only with my back surgery, but when I fell and fractured, my fibula, he’s very caring and concerned he’s the best!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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