Optimum Therapies Of North Dakota - Bismarck's Online Review Report Card
Optimum Therapies Of North Dakota - Bismarck
5
Average Star Rating
87
Total Reviews
17
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Optimum Therapies received 75.0% positive feedback, with patients praising the helpful and knowledgeable staff, therapists' expertise, and positive patient outcomes. However, 25.0% of the feedback was negative, primarily citing long wait times. Overall, Optimum Therapies is cherished for its superior therapy services, yet it could improve scheduling efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Optimum Therapies Of North Dakota - Bismarck's Reviews
Nick was a pleasure to work with!
It's been a great learning experience along with feeling better and the staff was always kind and helpful in every way possible. 100% would recommend to everyone else.
Ben Holter is phenomenal. Really knows his stuff. Has helped tremendously.
Optimum therapy is always very helpful in helping us get our girl back to the things she loves to to do. She’s got a long road ahead but believe Optimum will help us get there.
Savannah specializes in oncology and is in close contact with your medical team. She is knowledgeable, encouraging, & positive. Glad she was recommended to me.
I had a great experience at Optimum Therapies of North Dakota. Marley Zachmann, PT, DPT, ATC was very kind and knowledgeable. I've been suffering from vertigo and horrible headaches and went to Hetland ENT to have my earing checked. My ENT recommended physical therapy for the vertigo and suggested Optimum Therapies of North Dakota. My ENT called to see if I could get into the physical therapist same day because I live in Minot and they were able to get me that afternoon! Thank you for helping me get some relief and teaching me some techniques to help me at home. I'm looking forward to my next appointment! Also thanks for the cook tshirt 👕
A wonderful experience. Everyone was pleasant and happy to see you. Lauren is a great listener and addresses the overall problem as well as what hurts in the moment. Very kind, caring, positive and encouraging. Lauren is very knowledgeable. Employs many tools and therapies, not the same old exercise every time. Keeps you motivated and makes it fun when she can.
Lauren Milovitch-Sera brought me back to life! Whether you have an injury or just pain from sitting at a desk all day, she can help! She has excellent bedside manner and creates the most comfortable environment for her patients. The front desk team—Jenny S. and Kim R.—are always super friendly and helpful. Whenever I had questions about all the confusing insurance stuff and billing, Erin D. always offered to explain it to me. Optimum Therapies has an amazing team! My personal experience: I was in the absolute worst pain of my life when I started seeing Lauren for PT. I had nerve pain from my neck down to my fingers and toes. The pain was so intense at first, I couldn’t sleep some nights—I would just lie awake until my alarm went off. I was told by my doctor that I could try PT, but I would likely need a surgery for my injury (that had a 1/10,000 chance of paralyzing me from the neck down…). I could BARELY lift my left arm to a 90 degree angle. I could not turn my head to the left or right at all without a flood of pain. My mobility was concerningly low at the time for a 24 year old. Thanks to Lauren, I was able to completely avoid needing surgery! Lauren would probably say that it wasn’t all her, and that I was a dedicated patient, but without her encouragement and expertise, I would still be in so much pain and probably on my second surgery by now! I was also able to avoid needing any injections in my spine—which I don’t have an issue with, but I was told by my doctor that they eventually would stop working and only treat the symptoms and not the problem. I did the math, and doing PT instead of the surgery and two injections a year, I saved roughly $9,800 and have better results. Lauren was able to find exercises/stretches I could do that steadily improved my pain and strengthened the very weak muscles in my back. She also performed dry needing which gave me almost instant pain relief. Like all things in life, my healing wasn’t linear, and I had some relapses. Lauren was able to keep me on track and would remind me of just how far I’d come. With injuries that take so long to heal, it’s easy to get frustrated and fall into the “I’m never going to get better; I will be in pain all my life” line of thinking. Knowing that Lauren truly cared about my progress and wellbeing made that so much easier. Additionally, with Lauren’s help, I was able to get rid of my “neck hump” that I had developed due to years of poor posture. I used to hate seeing candid photos of me because my hunch was a jump scare! I have even grown an inch and no longer have a constant knot behind my right shoulder blade. I went from DAILY pain that severely affected my mood and quality of life to waking up with no pain and becoming so much more confident in my appearance! My friends have commented that my back muscles are “shredded now,” but I haven’t done any weight lifting—only exercises from Lauren. I highly recommend Optimum Therapies. Everything was so easy: scheduling, setting up payments, etc. Five stars isn’t enough!
Lauren Milovitch-Sera brought me back to life! Whether you have an injury or just pain from sitting at a desk all day, she can help! She has excellent bedside manner and creates the most comfortable environment for her patients. The front desk team—Jenny S. and Kim R.—are always super friendly and helpful. Whenever I had questions about all the confusing insurance stuff and billing, Erin D. always offered to explain it to me. Optimum Therapies has an amazing team! My personal experience: I was in the absolute worst pain of my life when I started seeing Lauren for PT. I had nerve pain from my neck down to my fingers and toes. The pain was so intense at first, I couldn’t sleep some nights—I would just lie awake until my alarm went off. I was told by my doctor that I could try PT, but I would likely need a surgery for my injury (that had a 1/10,000 chance of paralyzing me from the neck down…). I could BARELY lift my left arm to a 90 degree angle. I could not turn my head to the left or right at all without a flood of pain. My mobility was concerningly low at the time for a 24 year old. Thanks to Lauren, I was able to completely avoid needing surgery! Lauren would probably say that it wasn’t all her, and that I was a dedicated patient, but without her encouragement and expertise, I would still be in so much pain and probably on my second surgery by now! I was also able to avoid needing any injections in my spine—which I don’t have an issue with, but I was told by my doctor that they eventually would stop working and only treat the symptoms and not the problem. I did the math, and doing PT instead of the surgery and two injections a year, I saved roughly $9,800 and have better results. Lauren was able to find exercises/stretches I could do that steadily improved my pain and strengthened the very weak muscles in my back. She also performed dry needing which gave me almost instant pain relief. Like all things in life, my healing wasn’t linear, and I had some relapses. Lauren was able to keep me on track and would remind me of just how far I’d come. With injuries that take so long to heal, it’s easy to get frustrated and fall into the “I’m never going to get better; I will be in pain all my life” line of thinking. Knowing that Lauren truly cared about my progress and wellbeing made that so much easier. Additionally, with Lauren’s help, I was able to get rid of my “neck hump” that I had developed due to years of poor posture. I used to hate seeing candid photos of me because my hunch was a jump scare! I have even grown an inch and no longer have a constant knot behind my right shoulder blade. I went from DAILY pain that severely affected my mood and quality of life to waking up with no pain and becoming so much more confident in my appearance! My friends have commented that my back muscles are “shredded now,” but I haven’t done any weight lifting—only exercises from Lauren. I highly recommend Optimum Therapies. Everything was so easy: scheduling, setting up payments, etc. Five stars isn’t enough!
I highly recommend Optimum Therapies! Both the therapists and other staff members are knowledgeable, friendly, and helpful. Not only were they able to help me feel better after a car accident, but I learned so much about muscles and keeping myself as injury-free as possible. I really feel that my quality of life is better after being seen there, and I recommend this clinic to anyone I know who is looking for a great physical therapist who uses evidence-based, holistic therapies.
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