Smp Health - St. Andrew's's Online Review Report Card
Smp Health - St. Andrew's
4.2
Average Star Rating
21
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Sentiment Analysis
Smp Health - St. Andrew's does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Smp Health - St. Andrew's's Reviews
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Reviewed On Facebook
We took our son to the ER, and were shown horrible customer service. Zero compassion. No one hurried to help him. Hopefully that changes soon. Extremely frustrating, especially in a time of horrific pain, especially for a child.
Reviewed On Google
The Drs and nurses have been amazing with my family.
Reviewed On Google
Absolutely love this place friendly and supportive
Reviewed On Facebook
I feel they would benefit from some further traing in patient care and common courtesty.
Reviewed On Google
I used the Health centre a lot during my time as a student in St. Andrews and has the most lovely and patient doctor. The wait for an appointment can be quite long as the practice always seems to be running late, even in the morning. Take a book to read or you will be very bored!
Reviewed On Yelp
I was a student at St Andrews for 5 years. During that time I had several occasions to use the health center and there was only one doctor that was every helpful, the others that I saw just seemed to palm me off and gave the impression as a student I was wasting their time. The waiting time for appointments was very long due to the number of people they support but frequently the appointments over ran and it was not unusual to still be sitting 40 mins after your appointment time. When I left St Andrews they also lost my notes which was quite annoying too. All in all one of the poorest health centers I have been too.
Reviewed On Yelp
This health centre contains three different practices in one. While the doctors are nice and friendly, I have a few issues with it in regards to the waiting times they have for appointments. It has, in the past, taken me over a week to get an appointment, which is particularly ridiculous especially if you are ill. However, having said that, if you are in need of an emergency appointment they will try their hardest to see you that day. Nevertheless, I have never waited under 15 minutes to see the actual doctor each time I am in there, which makes it a slightly more stressful and frustrating visit. Hopefully the new practice will be a bit more efficient.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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