John D Horgan's Online Review Report Card

Dr Horgan and his team are excellent..reccomend them to all

Dr. Horgan was not friendly and did not seem to care about my case. He entered the room with the wrong chart. After retrieving the right chart, he came back to tell me that nothing is wrong with me. Although I had just been in the ER twice with UTI, Kidney Stones, and Pyelonephritis. At this time I was still experiencing lots of pain and was taking narcotics regularly. When I asked why I was still having pain in my flanks, he tried to blame it on something else. He said that the only reason I would be having pain is because of obstruction and infection. Dr. Horgan managed to degrade my condition by saying that my stone wouldn't cause any pain because it was small. I will never recommend this doctor to anyone and wish that no one else has to experience his lack of professionalism, compassion, and concern for his patients.

Dr. Horgan is a great doctor, experienced in all areas of urology, well maybe not for lizards. He is up to date i all clinical procedures, He is helpful and he knows what he doesn't know.

Made two appointments, and they said I didn't have an appointment. At third attempted appointment, they said they needed new info because their computer system had changed, gave me an iPad to fiill out, but I couldn't see as my blood sugar was low. My wife couldn't do it either. Dr. Horgan refused to listen to anything I had to say, and he wouldn't give me any follow-up information, but sent me away without anything saying he wouldn't see me ever again. Office staff wad extremely rude and unhelpful.

Dr. seems 'flip' many times - not a good listener. Surgery wasn't successful and once we told him we weren't going to go through it again, he was like 'whatever'. Many appointments get rescheduled at least once, sometimes 2 or 3 times. Information about pharmacy, insurance, medication require call-backs, re-submission, etc., because the information doesn't get changed in the records. Some of the staff are friendly and listen. Many others just go through the motions. I'm quickly losing confidence in this dr and this office.

My husband was seen by him for prostate issues. He had a cystoscopy done in his office. Before they started, I asked Dr. Horgan if he was going to wash his hands and he said, I am wearing gloves. He always seemed to be in a hurry. We frequently waited 30 minutes or more before being taken to an exam room. His nurse was nice but front office staff was fair. They seemed more concerned about payment. I wouldn't recommend him.

Great experience! Dr Horgan is very knowledgeable and does a great job explaining everything. His staff were friendly and professional.

Stay away

Dr. Horgan said I had only 19% function in my right kidney and said they would remove the kidney at 15% function. Also, he stated there could be nothing done for the pain and to just learn how to deal with it. After I asked what to look for as far as further kidney loss- signs and symptoms, he decided to schedule an appointment 6 months from now for a renal scan and blood work- which I will be canceling. He didn't seem concerned about it the low kidney function and asked why I was crying when this was good news?? With someone who has had bad kidneys from the time of birth to have a doctor take this situation so nonchalantly, is very concerning for me. Thankfully I listened to family and went to get a second opinion. After seeing my Nephrologist, he stated that I do not have 19% function but 50% function- big difference, he didn't know why they would take the kidney out at 15% and referred me to another Urologist in the Omaha area. I personally think this doctor is very rude, didn't care enough to listen to my concerns, and he didn't spend more than 10 minutes in the room with me. I am not looking for a VIP experience but I expect that when I go to the doctor that I am paying a lot of money to see, that they will LISTEN to me, and take into account my health history and not laugh off my crying after being told I was pretty much in kidney failure. He offered no solutions for the pain, no immediate further testing- nothing. I do not and will not recommend any one see this doctor.

Dr. Horgan diagnosed and did the surgery to resolve kidney stones. He was wonderful and I am here now to find him to as I thought I might need his services.