New Leaf Wellness's Online Review Report Card

Great staff and great support!!

Coming to New leaf was life changing for me! It is one of the best decisions I ever made. Brenda and her team are professional and care about getting you to feeling your best!

Of all the things I could do to take care of myself and see the greatest results, New Leaf Wellness is the best decision to move in the right direction! In such a short time I feel like I’m 15 years younger, no brain fog and I have my energy back. I’m so looking forward to continuing this journey and incredibly grateful that it’s with New Leaf Wellness!

I feel better than I have felt in the past 10 years. Great people to work with . Excellent.

I’m really disappointed with my experience with New Leaf Wellness. When I first started working with them, they were helpful and seemed like a great team to work with, which made what happened afterward even more disappointing. I was given access to a patient portal and genuinely thought that was the appropriate way to communicate with the team. I reached out through the portal when I was having issues, but I never received a response. I wasn’t aware that the portal wasn’t something they regularly reviewed or that I was expected to call instead. I also had what I believe was an allergic reaction to the progesterone I was prescribed, and I received no help or guidance when I reached out. When I eventually spoke with someone about it, I was told, “That’s weird, it’s all natural ingredients, so you shouldn’t have had any reaction.” I found that response extremely dismissive. Something being described as “natural” does not mean someone cannot have an allergic or adverse reaction. I eventually decided to cancel my membership for the month because I couldn’t afford to continue and because I was having such a difficult time getting anyone to respond to me. During the cancellation call, instead of feeling supported, I felt like I was being criticized for how I had tried to communicate. I was told, “Normally people just call when they have issues, so you probably should have done that.” I understand that calling may have been the preferred method of communication, but that was never made clear to me. I used the portal I had been given because I believed that was an appropriate way to reach the team. I don’t think it’s fair to criticize a patient afterward for not knowing a communication expectation that wasn’t clearly explained. The person I spoke with was extremely condescending and rude, and the entire interaction left me feeling dismissed when I was already frustrated and dealing with a health issue. What makes this especially disappointing is that I genuinely wanted to continue working with New Leaf Wellness. My initial experience was positive, and I thought they were going to be a good team to work with. Unfortunately, once I started having problems and needed support, my experience changed completely. I understand that businesses have policies and that people can respond differently to medications and supplements, but I expected professionalism, empathy, and respect when I was reaching out about a potential reaction and struggling to communicate with the team. Instead, I felt dismissed and talked down to. It’s unfortunate because I really did want this to work out.

I’m so excited to begin this new journey toward a healthier lifestyle, and I couldn’t have asked for a better place to start! From the moment I walk through the door, I’m greeted with kindness and made to feel genuinely welcomed and comfortable. The nurses and staff are incredibly supportive, encouraging, and caring, which makes such a difference. I’m looking forward to seeing the positive changes in my energy, mood, confidence, and overall well-being. Having such a wonderful team beside me makes this journey feel even more exciting and enjoyable. I truly appreciate everyone who has made me feel so welcomed and supported from the very beginning. I’m excited to see where this journey takes me! ❤️

Customer care and communication is excellent. Knowledgeable, intentional medical staff and a friendly front office staff combine to make service delivery affordable, differentiated and hassle free.

My wife will be here soon to leave her review but I am here just to say thank you New Leaf Wellness clinic for changing my wife's life. She was diagnosed with with depression and Burnout after worked on a insurance company. She passed through a lot and the whole family with Her. She got even into alcohol just so you know how deep it was. After a medication and more than 1 year therapy we started thinking that it could be something else. That is where we found you guys. Her life changed after 1 month treatment. Long story short, I actually got my wife back to her 20's if you know what I mean. She is dreaming again. Studing for ASVAB test now just so you know how good she is. I really recommend for all women after 40 at least. We are together for 23 years and I am really happy for her. She will be here soon to leave her testimony. Therapy and depression are very real but sometimes the problem is deeper than that. thank you all.

I’ve been coming to Newleaf Wellness for several years for hormone replacement therapy, and I’m so grateful I found them. I also receive Vitamin B injections when I feel like my body needs an extra boost, along with other supplements they offer to support my overall wellness. When I first came to Newleaf, I was at one of the lowest points I had ever been. They helped me get back to feeling like my old self again, and I can honestly say they made a life-changing difference for me. The entire staff is always friendly, caring, knowledgeable, and so helpful. I highly recommend Newleaf Wellness to anyone looking to feel better and take charge of their health and well-being. They truly care about their patients and have so much to offer!💜

The staff at New Leaf Wellness are amazing! They provide a relaxing environment where they take the time to listen to your needs. They educate and provide you with what’s best for your health and happiness. The quality of care New Leaf provides proves they are truly invested in making sure you are living your best life. Highly recommend!