Midlands Family Urgent Care's Online Review Report Card

Tested for Covid there and was in and out quick. Very clean and would recommend

The exam was great! The bill was not and they didn’t want to change or admit they’re wrong! I had 5 tests done of the same fashion each bill was different amount, the service identical! How can the same test be $100 difference from another? Please check your billing!!2 days after I posted my review the owner of midlands reached out to me. I respect those who care about their work and seek excellence in their service. All my complaints have been resolved.If needed I will use their services again as I said the doctors are excellent.

My mom broke her foot at around 5 pm on a Sunday, so we rushed her here without calling to make an appointment. They were beyond kind, answered all our questions, and didn't rush us even though it was close to closing time. Would come here again without hesitation.

I would like to give a sincere thank you to Midlands Family Urgent Care in Papillion. They were knowledgeable, engaging, compassionate and professional with quick feedback on COVID / strep testing. It did not feel like we were in an Urgent care setting. Thank you for your service!

Dont not go here under any circumstances. The staff is condescending and incompetent. I went for a Covid test and instead got lectured by the staff on what I need to do if I test positive. They were more concerned about collecting personal data unrelated to my health or ability to pay for the CDC. The Doctor on duty would not accept my answers and I was asked to leave since I didnt care about their questions. I left untested for Covid which is the only reason I went to this facility.  This business is unethical and failed to provide treatment.

I would never recommend a place that spreads propaganda and fear for profits.

Not impressed at all to say the least. Set up an appointment to come in to have a test done was told it would get done on Monday afternoon at 1 o’clock. Once we got in they change their policy after they made our appointment after my daughter is sitting on the table and let me know sorry our policy changed. It’s completely unfair to sit there and not honor the appointment you had set up and change your policy midstream. Will absolutely never use this place and highly recommend others not to as well.

Made an Appointment online. There was a problem or it didn’t go thru but they got me right in and out. Fast and easy.

The best urgent care around. They treat you like family, and you will leave feeling well taken care of and listened to. Incredibly hygienic, clean facility.

Outstanding facility with a clean friendly environment. I recently switched to the urgent care facility on accident, but will not EVER go anywhere else! STRONGLY RECOMMEND. Process was easy and was helped in a timely professional manner.

Just took my son in for a sports physical and was very pleased with the cleanliness of the facility, the speed of service, and the kind, friendly staff.

They're super nice professional got me in and out

Highly recommend! Had the unfortunate experience of seeing them 10 days apart, and bother times they were friendly, efficient and VERY helpful! And for military retirees the price can't be can't be beat! Best care I've had had in a while!

Staff was very friendly and understood my concerns. Promptly took care of my issue and answered all of my questions. Would certainly recommend them!

Got me in quickly and we’re so kind. Definitely would recommend and go back. Thank you!

Great staff

Fantastic place. Everyone was so nice and efficient. I will definitely use thus facility again when needed.

Everyone was super friendly, thorough, & quick. I was in and out in 30 minutes. They take Tricare. Nice clean facility.

This is the best Urgent care in the area bar none! They really care about you and your family and take time with you to ensure all of your needs are met. They offer a variety of services you wouldnt normally get at other Urgent care facilities, such as on site XRay machines, etc. Thank you all so much for being so caring!

Midlands was wonderful!! I wish the people that worked there could be my actually doctors! I definitely would recommend them. Thank you for the great service!