Candace Spann's Online Review Report Card

I have been waiting since AUGUST for "the best" doctor to treat hair loss, as I continue to lose hair. This is horrible. My appointment is not until DECEMBER. Is there another "best" in Las Vegas????

Can't say enough about Candace. Her Father is a doctor and he is amazing to!

Dr Spann is one of the most compassionate doctors I have met in a long time. And as a chronic illness patient - I see A LOT of doctors. She is knowledgeable beyond just dermatology. She spent time with, answered all of my questions, and promised to get to the bottom of a very complex health issue I have going on. She is willing to confer with many other doctors to figure this out and instead of writing me off or passing me along (like every other doctor has in town, she’s offering different paths to get to the answer. She said we won’t stop til we figure this out. She is so much more than just a dermatologist! Her staff was exceptional (esp. Lydia) as well, very communicative and helpful. I can’t thank my friend enough for recommending me to her. It’s hard to find rare gem doctors like her!

Amazing doctor

Dr. Spann is incredibly thorough, knowledgeable and great bedside manner

I am a 47 year old woman who went to see Dr. Candace Spann for sudden hair loss. Over the course of the last 10 months, I was averaging losing 200/300 strands of hair per day. As of right now, I have lost over 75% of my hair. Fortunately for me, I had a lot to start out with. After just 2 months, 3 visits and using Dr. Spann's product, which she DID NOT push on me, my hair loss has, for the most part, ceased. Now I lose approximately 2/5 strands of hair per day. When first sending in my website inquiry into Dr. Spann's office, I was immediately contacted by a member of her staff who fit me into Dr. Spann's busy schedule as she heard the urgency in my voice. When I arrived at her office, which is beautifully decorated, I was greeted by her friendly staff who were and are an absolute pleasure to come into contact with. I met with Dr. Spann who is not only beautiful on the outside, but also on the inside. She was extremely empathetic to my situation and remained calm which is exactly what I needed since I was extremely worried. She spent a good amount of time with me explaining the "hair loss" process, in depth, and acted according to my given situation. Next month I am scheduled for Dr. Spann to administer PRP on me which she DID NOT push me to do. As a matter of fact, I asked for PRP the first time I saw her and she suggested that I wait and see what happens over the course of the next couple of months as she did not want me to spend the money if it wasn't something that would work for my situation. I am a Las Vegas native and, in all my years over seeing doctors, I have never found a doctor who is more caring and knowledgeable. I want to make it clear that Dr. Spann did not ask me to write this review, I felt it only appropriate since she has, literally, changed my life in the last 2 months. If you are experiencing "hair loss", PLEASE go see her right away. My only regret is that I did not go see her sooner. I am forever grateful...

It is the most terrible experiment I've had so far. I booked my appointment 3 months out. I showed up 20 min early to complete all the paper work since I am a new patient. Here I was, waited for an hour. I checked up with the front desk (the lady was pleasant but that was the only good thing happened) and found out that they double booked my appointment, and Dr. Spann was behind schedule. And it looked like they had no intention to see me anytime soon. Enough said, I walked out without even seeing her. I am extremely disappointed since Dr Spann was recommended to me my family member. It was a waste of my time because I could have spent that hour looking for a better doctor with greater professionalism.

Dr. Candace Spann was incredible. Super patient, thorough, and very nice. I came to her for a checkup after having-a-less than desirable experience elsewhere and she was wonderful. After finishing paperwork there was just about a 10 minute wait and that was it. I'm so thankful to have found her!

Love love love Dr Spann. Very personable and great bedside manner.

I was most impressed with my first doctor's visit with Candace Spann, MD.My hair had been shedding (zip lock back full) for months. After seeing four different doctors, and having blood drawn, twice, it was determined I was fine because my blood work results were the "normal range."Dr. Spann took me serious and didn't dismiss my concerns, as she listened intently than shared her story.She was the only doctor that discovered a few things were off with my blood work. She's very detailed orientated.I haven't had a doctor explain health issues in detail like that in years. She is so very intelligent and charismatic doctor, and shows she cares about her patients.I've been using her ReTress hair products she created, and I can see a difference in just two days.Dr. C. Spann is my hair restoration angel. I am Looking forward to my next visit with her. I Love everything about Contour Dermatology.

My appointment with Dr. Spann was great. I didnt feel rushed, and she took the time with me, when I had a lot to explain to her. The only down fall, was it took 2 months to get in to see her. But that tells me she is really good at what she does. Just wish I could have gotten in sooner.

She removed a large mole from my face before she left the old location and I have no scar she does an amazingly perfect job. And she used a laser not a freeze.

I am very happy with this doctor and this office. I have been going here for over a year now and have had many appointments (due to the large amount of moles I have). I've never had to wait long, I've always gotten right in. The staff is very friendly and Dr. Candace Spann is wonderful! She actually takes the time to give my moles a complete examination. She will take pictures of them, measure them and then mark the dimensions. I've never had a dermatologist do that before and I've been to plenty. She'll answer all of my questions and explain things to me (which is very important to me) and she is always happy and friendly. After 15 years of searching for a good dermatologist, I think I found her. She is the best dermatologist I've ever had.

IT IS OVER 2 YEARS SINCE MY HAIR FELL OUT DUE TO A MEDICATION I WAS GIVEN BY ANOTHER PHYSICIAN. THANKS TO DR CANDACE SPANN AND HER PRODUCTS, I NOW HAVE A BEAUTIFUL HEAD OF HAIR ALONG WITH MY SELFCONFIDENCE AND SELFESTEEM. DR.SPANN IS EMPATHETIC, SINCERE IN WANTING TO HELP HER PATIENTS AND VERY CARING. THE BEST OF THE BEST!

Horrible lady, which somehow is called a doctor. It took 2 hours just to be seen for 5 mins., in which she didnt have anymore time available because the office was closing at 5 pm promptly. She screwed up entering the wrong patients room, which added on another hour to my appt. I should have left, but knew I had a suspicious mole. She confirmed it, but even if I wanted to give her another shot there is an 8 wk appt waiting period for a mole with four different colors and irregular shape! Do you have any sense of urgency? Plus she spoke down to me (a grown women) about not wanting to use chemical sunscreens because I have already had cancer. She told me that wed talk about this in the next appt. Lastly, dont sell your husbands services (plastic surgeon) to me completely inappropriate/ unprofessional.

didnt address the actual issue I went in for. as I was leaving the exam room ( a 7 minute total consultation) I had to request dr. spann look at what my concerns were. had to wait 3 months to be seen . the appointment cost me more than if Id have just paid cash because they DOUBLED the office visit because I gave them my insurance card!!! then when I came out I asked if I could pay cash and the receptionist said no, it would be fraud NOT to turn it in to the insurance she told me. got the higher bill later. wasnt worth the wait, time or money spent .

Billed and collected timely. Followup treatment and objective testing nonexistent. Staff incompetent to schedule and to process insurance requests. Cost me $$ to go to another dermatologist, repeating same steps

She is exactly what Id expect a dermatologist to be. Beautiful skin, gracious, good bedside manner, doesnt dismiss your feelings or ideas, and explains issues to you fully!!! Awesome, love her!!!

Dr. Spann is probably one of the best in her field of expertise. She is current with the latest therapies and medical interventions.

Dr.Spann diagnosed my skin problem, which had been misdiagnosed for years, and treated it by the third visit. My skin is clear and unscarred, and the out of pocket cost was nominal.