Bay Breeze Dentistry's Online Review Report Card

Dr. Carmen Santana-Paine and the staff at Bay Breeze are super attentive and friendly. My husband and I have been going to Bay Breeze for over 12 years. It’s a welcoming environment and Dr. Santana-Paine is extremely knowledgeable. I really love this place.

So friendly! So professional! Can’t imaging any other dental office as good. Great job Dr. Carmen!!

I’m a huge wuss with going to the dentist (bad experience when I was a kid). They know me and are super gentle, let me listen to music, talk me through everting they do and numb my gums. They’re great!

Dr. Santana and her staff are always very thorough. They make sure you understand the treatment and care you may need. She is up to date on all the latest technology. Highly recommend her office and staff.

Best dental practice on the Seacoast. I have been going there for almost 17 years and was one of their first customers. Throughout the years they have always been courteous, professional and friendly. I would never consider changing dentists. In fact I retired 6 years ago and used to work just up the street.I (and my wife) now drive 30 miles to get there and pass a dozen dentists on the way.

Once more, great experience at Bay Breeze. Over the last 3 months between cleanings, I was able to improve my dental hygiene using the careful instruction Dr. Santana prescribed to me. I used to have Brianna whim I miss greatly. But I must admit, each assistant assigned to me has been extremely professional and qualified.

I was welcomed into the office by friendly faces, seen quickly, and had a very thorough and detailed assessment.

Everyone is so kind and professional

Have been going to Bay Breeze for years. Dr Sanatana and her team are extremely professional, responsive and gentle. I love how progressive they are and their attention to detail with patient comfort.Kristen Schmit

I always had anxiety going to the dentist. Until I went to Bay Breeze. All the staff are so warm and welcoming. They’re the best

If I could give this dishonest dentist a ZERO I would. I had a problem with this office they promised they would document the problem (that was caused by there tech) in the computer . The problem got worse . I called the office back . There was documentation regarding the issue was nowhere to be found . They would not honor what the promised me . If you want to get screwed by a greedy and dishonest dentist than give them a call.

Wonderful team of professionals. I’m new to this practice and I am impressed with the care everyone has given to explain the recommendations Dr. Santina has made. Thank you!!

Janet is absolutely phenomenal with children, and we’ve always loved Dr. Santana!

Been going to this office for quite some time. Happy with services from Dr Santana and Janet. However; the front support staff is awful. Worst customer service I have experienced. Its unfortunate for a nice practice.

helpful caring hygentists and Dr. Santana is so skilled and knowledgeable about dental needs

The quality of care and service is always top notch. Ive gone there many years and referred a handful of people and will continue to do so

My personal experiences last week and yesterday were awesome.  Im a new patient and initially found the dentistry through a search engine.  My first appointment (new customer exam/cleaning) was very smooth, comfortable, and pleasant.  In the second appointment, I met Dr. Santana and got a great sense of her level of professionalism and warm chairside manner.1st APPT for cleaning/exam:  Front desk staff has a good system for getting new patients onboarded.  Paperwork takes no more than 10 minutes.  My expectations were set when they mentioned a cancer screening and initial set of xrays.  I think Im lowrisk for mouthcancer since I dont smoke, but I did eat at a Golden Corral, once.  I was due, anyways.  My dental hygienist, Kim, was very warm and professional.  She was careful to listen to my concerns regarding occasional tooth sensitivity prior to beginning the cleaning, and she was thorough where she needed to be.  It had been two years since I had been to a dentists office.  I was happy to have come back to such a solid place.2nd APPT with Carmen Santana, DDS:  Another hygienist took Nikon photos of my mouth for records.  Dr. Santana came in and was very interactive with me.  *The first thing she did was listen to my concerns and learn about my history of surgery and upkeep.*  Then we looked at the xrays together, and while there was little of note, she pointed out areas where shed keep an eye on the tooth for me.  She also identified where I was having issues that would lead to gum recession, and after an honest and reassuring conversation, she fixed the problem right there in 30 seconds, painfree.The most important thing I appreciate about this practice is that the people, hygienists and doctor alike, put their focus more on preventative medicine than reactive surgery.  To be honest, this is better for patient health and better for patients wallets.Everyones dental health is different, and so are their perceptions and experiences.  I respect that and I dont question them, but this was my honest experience.  Having said all this, I would definitely recommend Dr. Santanas dentistry to my friends.

Called for a cleaning a month or so ago and expected to have to wait a week or more; nope! I was seen the next day! The hygienist i saw was spectacular! The office is new up to date and super clean. The staff are super helpful too!

The most dishonest dentist Ive ever met in my entire life. Sickly sweet and warm and kind until you dare to question her malpractice approach to dentistry. She actually told her hygienist to throw (her) me out! I did not want anything more than a cleaning, xrays, and her consultation. I have TMJ but it only hurts when my teeth are cleaned. No treatment necessary. But Carmen didnt like me voicing my feelings about it. She said Good luck with that! And told her hygienist to throw (her) me out! This happened even after I allowed them to perform a bogus $35 cancer scan (scam). The bogus scan is  mentioned in every bad Yelp review as well.

Very friendly office from reception to hygienists to Dr. Santana! I appreciate the text alerts to remind me of appointments.