Lux Smiles NYC's Online Review Report Card

Great professional cleaning! Very attentive. The office took all the precautions and was positive. A very positive experience.

Friendly and extremely competent care.

Excellent practice, and fees are not off the charts!

This dental practice couldn't be better! I have felt really comfortable working with either Dentist and with each of the Dental Techs who have worked on and in my mouth. Very nice staff! I will miss Dr. Shin.

Friendly, caring, professional, efficient practice. I get consistently great care and appreciate it!

Everyone at this office is lovely and welcoming. They provide great care and are honest about what approach is best for you and your wallet. I've been a patient for years and will continue to return.

Best dental office in NYC! I've been a patient for ten years and every experience has been positive (as positive as going to the dentist can be). Dr. Shin is kind and caring. Takes special care to be sure his patients are comfortable. The staff is amazing. Roseanne is the greatest! Nataliya is always so kind and gives every cleaning the utmost care. I've had a lot of dental issues in my life, and have been in good hands here. Between Dr. Shin, Nataliya, Roseanne, and formerly Dr. Kessler, I've always been pleased and would highly recommend this practice to anyone.

Where should I start Dr.Shin is an amazing dentist his hands are like feathers. 7 yrs I’ve been going to him he has done all my inlays and all my crowns. All my visits with him has been painless free from getting injected with the needle to the end of the procedure. His staff are all wonderful and so nice and they all treat the patient like family. Dr.Shin is very honest never pushes a treatment unless it needs to like every other dentist I’ve been too. Front desk ladies wonderful they will help you with insurance and payment plans if you need to. I would recommend this office with no problem and no hesitation. Keep it up guys

Professional and efficient. Feel well cared for by all.

I've been going to Dr. Shin's for a few years now. A friend recommended him and I've sent a few people there too. I appreciate that Dr. Shin is honest and straightforward and never pushes for work to be done when it is unnecessary. With some dentists, you get the feeling that they are trying to drum up business. However, this is not the case with Dr. Shin. His staff is very friendly (from front desk to hygienists - who perform very thorough cleanings), and so is Dr. Shin so it makes for a very pleasant experience. I don't live in Manhattan, but for me, it's worth commuting for good/reliable dental service. Thank you to everyone at the practice for all that you do!

A very thorough and as pleasant as a cleaning can get! Danielle has magic hands as a hygienist and the staff is aces.Definitely one of the best offices in NYC!

Dr. Shin is super nice, super caring, and has very high standards.

Dr. Shin became my dentist almost by accident when my primary dentist left the practice and I took an appointment with him instead.  Ive never looked back since then and that was, maybe, 5+ years ago.  He deserves highest marks across the board for his excellent work and also his excellent bed side manner.  Hes super smart, knowledgeable about current developments in dentistry, and hes also connected to other really great doctors in the area.  You will only get the best if you need a referral for a procedure outside his area of expertise.  Dr. Shin is a nice juxtaposition of totally laid back and OCD: hes totally laid back in conversation and totally OCD about his work being done right before you get up out the chair and I like that!  Hes always willing to answer questions or concerns you may have and hell let you know when he needs to verify information rather than make up stuff when he doesnt know.  He treats his patients with the utmost courtesy and respect and I highly recommend Dr. Shin if youre looking for a dentist in Midtown.

I booked an appointment on zocdoc yesterday to get a cleaning today with a hygienist. The dentists office just called me and told me theyre cancelling my appointment (with only an hour notice!) because theyre booked all day today and tomorrow. Very annoying since it showed as available all day today when I booked this yesterday and confirmed with them by phone. They just lost a prospective new patient.

What a great dentist! Super nice and the staff is AMAZING!!! will definitely recommend to family n friends!

Very understanding and patient with patients who have fear of having dental work. Wish I could rate him higher!

Best dentist ever. They are very honest and know what they are doing. You wont regret it.

By far the best dentist I have ever had in my entire life. Dr. Shin is  great at his craft. For those of us who dont like to go to the dentist, Dr. Shin is the solution.  I was recommended by a friend and was truly pleased with my first visit. As others have noted, Dr. Shin really cares about his patients on personal level. Its very refreshing and comforting to know that your doctor is the best at what he does. He will not only provide you with amazing services but will also take the time to explain everything in great detail. He was more than willing to help when a dear friend of mine had an accident and needed oral care. The next day she was in Dr. Shins office and gleaming about how helpful and caring he was during her visit. My  point is that he goes out of his way to ensure that he is providing the best services to all of his patients. I highly recommend and suggest that if youre looking for a dentist you go to Dr. Shin. You will be more than pleased with your experience.

Definitely Recommend! Personalized Care, Sincere, Flexible, and Great Work!If you are looking for a sincere dentist who actually cares about their patients rather than just their bottom line, I recommend Dr. Shin. In summary: Personalized care:Dr. Shin will customize your visit according to how you prefer it. For example, I am a patient who likes to know what is going on during a visit. Dr. Shin is patient and explains in detail what he sees, what is plans to do, and consults with me on next steps. I have had too many experiences when dentists just start drilling without even asking me or telling me. Im sure the if you do not want to know, he wont tell you!In todays busy world, Dr. Shins services are truly unique. He makes it easy to schedule appointments via his website, calling, texting, and email. He actually even personally calls you back! What doctor or dentist does that these days? Sincere:Dr. Shin seems to truly care about your experience rather than just the bottom line. When I left in the middle of my root canal (from another dentist) to see Dr. Shin, he gave me a full second opinion and even said he would refer me out since there was a possibility my situation was more specialized than his training. In the end, my situation wasnt that bad and he was able to take care of it and 100% to my satisfaction. Often times, I go to dentist, there is always something wrong (another cavity, another something), yet they say I take good care of my teeth. But with Dr. Shin, I do not feel like there is always something that needs drilling!As some background, I started going to Dr. Shin earlier this year because of a bad experience with a current dentist. I literally left in the middle of a root canal. I found Dr. Shin on <a href=/redir?url=http%3A%2F%2Fwww.dentistdig.com&amp;s=5d8cc27b64c78692a08138a5f519834d75376d62cc1eef3cf45c86b805bc6f65 target=_blank rel=nofollow>dentistdig.com</a> (a website referral from a friend who does media medical research). There was a great review and I chose to try him. So Im putting this review up as a completely unbiased person who has had some major work done and also preventative work done (cleaning that doesnt hurt!). I am having a great experience. I plan on having teeth whitening done next month and am sure it will go just as well.All in all, this is one of the best dentist experiences I have ever had and I plan on staying with him for as long as I am in NY.

No one really wants to go to the dentist.  But, if you have to go (and we all have to go), you want to go to Dr. Shin.  Not only is he excellent at what he does (I have gone to him for everything from a cavity to teeth whitening to more major teeth issues), he is very understanding of how it feels to be the patient.  He carefully explains everything he is about to do and frequently checks in during a procedure to make sure you are ok.  I also really appreciate his follow up afterwards.  Its a nice touch that shows how much he cares about his patients.  I would recommend him without reservation...