Timothy W. Sullivan's Online Review Report Card

I brought an elderly client for a first visit with Dr Sullivan We waited for 1 hour and 15 min, he came in saying he had to pee and was probably not getting lunch, no apology Was rushed, impatient and unapologetic. My client expressed disappointment in having to wait and he told him he should go back and see his previous doctor(who retired) if he was not satisfied After a brief explanation of exam he said “we are done here” and he walked out Very unpleasant experience

I had a 3:45pm appointment. Arrived at 3:30pm as instructed. Checked in immediately and sat in the waiting room until 4:55pm. Was brought into a room and waited another 10 minutes. The doctor came in, rushed a half "sorry", rushed through my meeting and was out the door of the exam room in less than 10 minutes. Absolutely disrespectful of my time. The receptionists and the doctor's assistant all acknowledged that "that's just him!!". If he needs more time with each patient because he's a specialist, he should make longer appointment times. Don't put it on the patients. I'll find a specialist that respects patient's time next time.

After only a couple of visits to Dr. Sullivan, I have not found him to be particularly warm or friendly. After waiting over 30 minutes at my last minutes, he quickly dismissed the long wait, as "sorry I was doing laser surgery..." Technically, he sounds very intelligent, but I wish he had a better beside manner.

Dr. Sullivan is great, but his staff provides zero communications. It takes forever to get a response from his office about something as simple as a prescription refill. In the interest of efficiency they made me feel ignored, uninformed and nervous about my surgery.

For the past three years EyeSight Ophthalmology and Dr. Sullivan have provided outstanding, consistent treatment; in fact exceeding pervious care in Boston for advanced open-angle glaucoma. Dr. Sullivan is an excellent doctor, is supportive and keeps me in the loop of all treatment plans. He discusses procedures thoroughly. On two occasions he saw me after normal working hours to provide followup on a eye problem. Recently, with little notification he performed successful Xel Stent surgery. Overall, he has provided consistently, excellent care and highly recommend him.

Best of the best regarding cataract removal and follow-up YAG laser for posterior opacity. Efficient, caring and knowledgeable!

I’m a nurse practitioner who experienced a lot of floaters in one eye. He saw me on. Saturday morning, he found a retina tear and recommended immediate laser surgery. I asked him to please think out loud as I want to know what he was seeing and thinking. Gosh... he was awesome. Made an inherently uncomfortable procedure very tolerable with his great communication and easy going demeanor. He sub specializes in glaucoma. I highly recommend Dr. Sullivan without any reservations.

I'm a nurse practitioner. I experienced some sudden vision changes and he had me come right in on a Saturday morning. He diagnosed a retinal tear and recommended immediate laser surgery. When dentists and surgeons are performing a procedure on me, I hate it when the only thing they say is "Hmmmm", so I asked him to please think out loud, which he did. Dr. Sullivan told me everything he was doing and seeing, and even things he wanted to see but couldn't. Some surgeons can tend to be a little aloof, but this guy doesn't have an arrogant bone in his body. A very skilled eye surgeon, an awesome communicator, with the demeanor of a friendly pizza deliver guy. I highly recommend Dr. Sullivan with no reservations. I'm so glad he was on-call this weekend.

Dr. Sullivan is intelligent, thorough and a very skilled surgeon. I recently had cataract surgery on both eyes and all went well. It was painless and quick and I had no complications. Dr. Sullivan takes pride in his work and treated me with respect. I was amazed that he took the time to call me on the afternoon of both surgeries, just to make sure I was doing well. My visits have been informative and all of my questions were answered clearly. I was very pleased with Dr. Sullivan's care and would highly recommend his services.

I recently had cataract surgery on both eyes and found Dr. Sullivan to be skilled, intelligent and thorough. He explained the proceedure clearly and answered all my questions without judgement. On the afternoons of the proceedures, he called me at home to check on my recovery. My follow up visits were punctual and I never felt rushed. I was very pleased with Dr. Sullivan's care and would highly recommend his services.