Women And Childrens Health Pavilion's Online Review Report Card

Bad experience so unprofessional doctors specially Dr dotchev and their receptionist are so unprofessional

Great Doctor and staff. Dr Dotchev is professional and calm, he delivered both my babies, both pregnancies I had some medical issues, but was able to get in for emergency appointments and all my questions have been answered. I read some negative reviews about the office staff, but my experience with them has been great. Their office policies are pretty clear and staff is friendly.

I literally was just asked to leave Dr. Dotchev's office.In 2014 I went to the Amita Hospital emergency room late at night, formerly Alexian Brothers. I was just assaulted. At that time, I didn't have a primary care physician because I had just moved back to the area after living overseas for a few years. The hospital assigned Dr. Plamen Dotchev. I don't even remember him other than the fact that he was assigned to my case when I was in the hospital. I did not see him during that tome. I just had to do a follow up with him after the emergency room visit to make sure I was alright after the assault. I made that follow up visit a week after the assault and he was very kind. A few months later I switched jobs and Dr. Dotchev was no longer covered in my new healthcare plan so I had to switch. I had only been to him ONCE so it didn't seem wrong for me to make the switch. I went to a different OB/GYN and only saw the new one once. I have not seen another OB/GYN since. Fast forward to now. I have a new executive position at a new company and have great benefits. I see that Dr. Dotchev is in my plan and I think great. He was so nice after my assault that I felt he would be the right person to care for me considering the sensitivity of my experience. I made an appointment and was asked to come this morning at 8:15 AM. I called off work for the morning and made my way there. I handled paperwork and did my weight and check in, vitals, etc. The nursing assistant asked me to change into the paper gowns and wait for the doctor. Less than five minutes later she comes back and asks me to put my clothes on and leave. Apparently, Dr. Dotchev cannot and will not see me because I left and transferred my medical records to another clinic four years ago. I couldn't understand the nurse so she brought in the office manager. She explained because I left and had my post assault medical records transferred to another clinic, I am 'not welcome to see Dr. Dotchev ever again.' I said ever? She repeated, no he will not see you again. And she said please get dressed. I was literally asked to leave. When I asked for clarity she said that once I leave Dr. Dotchev I cannot be seen by him again. She even added 'it's not about race'. I was thinking who said anything about race? It was humiliating.I was crying as I walked out of the reception where the front desk attendants were staring at me and I stepped out of the hospital dumbfounded and shocked.If this is what patient care and compassion is about, I can assure you that Dr. Dotchev and his staff do not have that. How ONE post-assault visit can result in him choosing not to see me is horrible. I would never recommend a physician and staff like this. One would think I had been going to Dr. Dotchev for years and complained about him. I left because he was who the hospital assigned me to for a post-assault examination. Who would have thought this would happen because I didn't stay with him after that one examination? Better hope your insurance doesn't switch and you would have to leave him because he will never take you back. What a horrible and humiliating experience. The hospital will be hearing about him and his staff.

Best experience Great doctor and good friendly staff Just delivered my twins with Dr. Dotchev All good and happy, all 3 of us. No complications on my C/section Will recommend to all my friends GO DR. DOTCHEV!!!!!!

Our family expresses huge gratitude to Doctor Dotchev for his professionalism and an excellent team working with him !!! I am very glad that I was advised nine months ago and the next child will only give birth to a Doctor Dotchev! Thank you very much for everything!

Dr. Dochev is the best doctor ever! He cares about his patients, always positive and explaining everything, I never had unexplained question. That's why I recommend him to everyone! My mom and my sister are his patients too. I was lucky to have him as my doctor, after all the complications around my labor he showed me what means to be professional and thanks to him now I have my son.

I cannot say enough positive things about Dr Dotchev. He is extremely kind and efficient, always have been professional, knowledgeable, and compassionate. He made my pregnancy and delivery an extremely positive experience and I am so very thankful to him. The level of care shown throughout each of my visits and the knowledge he has when answering each and every one of my questions made me feel at ease throughout the entire pregnancy. We went into the hospital for labor , and the proof was in the smooth delivery of our healthy baby girl! I highly recommend him to anyone. I am truly grateful!!!!

I am very thankful for Dr. Dotchev for his work! It was a great experience! When I find out that I am pregnant I was in my country, out of the state! Two doctors there told me that I will not be able to deliver the baby without C Section, but when I came in USA and visit Dr. Dotchev he told me that I am healthy women and everything will be fine with natural delivery and it was! Now I have a healthy baby and my labor was very easy and fast , thankful for Dr. Dotchev and all other staff! I will recommend everyone to trust him and his decision !

Best doctor ever!!! I delivered my first baby boy a month ago.Every single doctor here makes you feel like you are their only patient. Doctor Dotchev is knowledgeable and experienced doctor. He was extremely helpful all the time, answered all of my questions and concerns. During my pregnancy I've been seen by Dr. Dotchev and Dr. Szczupak, both are amazing, great team! Front desk were very friendly, easy to make appointment. I would recommend this doctors to every woman who want to feel like they are being well taken care of!!!!!

I absolutely loved the experience I had with Dr.Dotchev . I had few complications during the labor because the baby was in opposite position which was very scary experience but Dr.Dotchev stayed calm and patient with me and without any rush or pressure on me he kept reassuring me that everything will be fine ,and it was at the end . I'm very thankful for everything he did for me and my baby, I highly recommend him .