John Dedousis's Online Review Report Card

Dr. John Dedousis is brilliant! He is extraordinary, extremely patient and focused. Dr. Dedousis is genuinely dedicated to each and every patient. I would be amiss if I didn’t also praise the entire staff! This office runs so smoothly, is highly organized and each staff member is confident and goes above and beyond … THANK YOU!

I was looking for a new dr......I found DR Dedousis.......he a great dr and his office staff are wonderful and very nice.....I recommend Dr dedousis.....if anyone looking for a new dr.....

My husband and I have been seeing Dr. Dedousis for over 20 years. He is a terrific doctor, giving us all the time and attention we need to stay as healthy as possible. He arranges for whatever medical tests are needed without over subscribing. His office staff is wonderful, knowledgable, friendly and easy to contact. I highly recommend him.

Excellent

Dr. Dedousis has been my doctor for years. He is a great physician and possesses all the right attributes one looks for in a doctor. Patient, good listener, competent, ethical and thorough. I wholly trust him with my medical needs. Unfortunately, ever since his practice became affiliated with CarePoint Health, patient customer service has suffered. I really considered giving a rating of only three stars but because of his great medical advice over the years he got an additional star. I can only imagine that running a medical practice can be daunting, but one runs the risk of damaging their reputations when customer service seems to be forgotten. For example, my wife was running low on a prescription. She had only one tablet left and her pharmacy indicated her doctor needed to call in the Rx. No less than three calls were made to Dr. Dedousis' office to determine if the Rx had been called in and the response was that he was seeing patients and would handled the request between patients. My wife needed to run errands and had been waiting at home for hours waiting to see if the Rx had been approved. Well, she called Rite-Aid (always a ton of fun) and found out that the Rx had been called in abut four hours after her initial inquiry. Now perhaps I'm expecting too much, but would it have been out of the question to have one of the office staff call/text my wife that her Rx had been called in? This would have saves her a significant commodity - her time. Again, I've never worked in a medical office but I do work in a VERY stressful environment where strict deadlines and tons of pressure exist daily. Most of us are all working harder than ever but that's part of the deal when we sign up to work in a medical office. I long for the good 'ole days of Dr. Dedousis' practice when situations like this were rare. I'm living on hope they will return.

Excellent doctor and great office staff

I have been going to Dr. Dedousis for many years now. His knowledge, bedside manner and health guidance is second to none. I am very confident that Dr Dedousis always has my best interest in mind. I am fortunate to have him as my physician.

Very poor service, lack of concern for patient's anxiety. No longer the caring doctor he once was.

Great doctor, would highly recommend! Extremely knowledgeable and took the time to answer all of my questions. Clean office, nice staff, A+ all around!

The most uneducated, most incompetent office staff from any doctor. They refused to call the doctor when requested to clarify information regarding my bloodwork. I am a new patient. Not sure about the doctor. Asked for him to call me. No phone call yet. I