Emedical Urgent Care's Online Review Report Card

This place is horrible, I came here on a Saturday due to a bad fall and they took an X-ray saying I may have a fractured tailbone but that they need the radiologist to confirm, instead of prescribing me pain medication the doctor said I should try Tylenol first and that if I need it I can call on Monday to get a prescription sent To the pharmacy if the Tylenol isn’t enough. On Monday I called back as I had a rough weekend to get the results from the radiologist, they said oh the radiologist said it’s a suspected fracture and still couldn’t confirm it, fine. I asked for the prescription for pain medication and was told I had to go pick it up in person. I have issues driving due to my pain and not being able to sit and now have to drive back to pick up the medication I need to manage the pain, when they could’ve just given me the prescription on Saturday when I was there in person. When I tried to call back to file a complaint they simply stopped answering my calls, no one picked up my calls but when I called from a different number they picked up. It is extremely unprofessional how they handled everything and even when I asked for documents or information on how to manage my symptoms they just shrugged and said nothing. It’s nothing but a money making scam of a place, do yourself a favor and never go there unless you have no other choice like I did. I hope you ppl feel good about yourselves

Wonderful staff that went above and beyond to ensure my COVID test was received on time. Every phone call interaction was pleasant with the front desk. Even when my boyfriends’ documents were spelled incorrectly they ensured to correct them on time.Further, Dr. Christina who took our exam was patient and kind. She made the actual PCR test a lot less frightening than rumors made it out to be.All in all, the staff was reassuring when I was stressed out beyond belief, and continually eased my fears of not receiving the COVID results on time.

Dr Sennet and the eMedical staff is kind and professional. Despite the fact that it was very busy during these unprecedented times, they remained focus and fast!

Needed to get a covid test asap. They were very easy to reach, helpful and efficient in booking the appointment & doing telemedicine visit. Actual swab was done by a wonderfully professional woman from the safety of my car, essentially contactless except for the swab.Not fun but she warned me and it was thorough so i trust the results

I’ve been coming to this urgent care for quite some time but I had an especially wonderful experience recently with Dr. Sennett. I had to get stitches in my arm and all employees including the doctor, receptionist, and nurse were very kind, concerned, and interested in how I was doing. The doctor made me feel comfortable and safe while she was doing the procedure. I left feeling very happy despite this unfortunate situation. I will continue to come here as long as I live in this area! Thank you for your hard work!

I would highly recommend EMedical. The staff were caring, competent and knowledgeable. I was highly impressed with the cleanliness as well. The physician spent time with me and answered all my questions. Thank you all !

No reduced or negotiated rate with Cigna . Complete rip off

Such a wonderful customeroriented experience. Great service! Thanks to Dana, Dr. C., Jen, Vicky!! At every step (call, [easy to do] visual appointment, F2F, and paperwork the entire team was FANTASTIC.I highly recommend. Have been before and am especially impressed with this visit (and the pre/post f/u).

I love it here. We have been to this emedical many times and have never been disappointed. We have never waited for more than 10 min to see a doc. Great place!!

Very happy with my experience. Took one hour total, and was placed in a room within 10 minutes of walking in. The receptionist, nurse and doctor we're all kind, courteous, helpful and knowledgeable. The doctor was especially good, she took her time to understand why I was there, treated my condition appropriately, and took the time to give recommendations for other things I could do to help with symptoms until the medication kicked in. Wish my primary doctor was this good...