The Smile Express Pediatric Dentistry & Family Orthodontics's Online Review Report Card
The Smile Express Pediatric Dentistry & Family Orthodontics
4.8
Average Star Rating
406
Total Reviews
65
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
The Smile Express received 94.7% positive feedback, with patients praising the friendly and professional staff, excellent care, and minimal wait times. However, 5.3% of feedback was negative, primarily citing unfriendly reception staff and insurance issues. Overall, the dental practice is celebrated for its dedicated and patient-centric approach, though improvements in customer service consistency can be made.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of The Smile Express Pediatric Dentistry & Family Orthodontics's Reviews
The best dentist for kids i have ever been to. Have been going for 3 years and my kids will be there till they are almost adults.....
Reviewed On Google
Mis hijas tienen 3 años visitando The Smile express, hasta ahora puedo decir que es una oficina muy responsable y hacen muy bien su trabajo., actualmente mis hijas de atienden por la Dra Jenny, ella es muy paciente y trabaja muy delicado en los niños, como una madre que se preocupa por la salud bucal de sus hijas y de que si deben realizarle un trabajo dental me siento muy confianda en que en The smile express recibirán un excelente tratamiento. ——- My daughters have been visiting The Smile Express for three years now, and so far I can say that it's a very responsible office and they do a great job. Currently, my daughters are seen by Dr. Jenny; she is very patient and works very gently with children. As a mother who cares about her daughters' oral health and wants them to have dental work done, I feel very confident that they will receive excellent treatment at The Smile Express.
Reviewed On Google
New to the practice Everyone greets you with a warm welcoming smile
Reviewed On Google
First time here and it was a great experience. The entire staff was friendly and helpful. They were able to fit me in the schedule the same day and addressed my concerns. My little one enjoyed it along with me. Thank you for your professionalism.
Reviewed On Google
As always great experience and very nice staff!
Reviewed On Google
The service is excellent; every interaction makes you feel special. Thank you, Isabel, for your support, and thank you to the doctors who are excellent and very professional.
Reviewed On Google
The service here was amazing, the front desk clerk Liz made everything such a smooth and easy process. My son loved the doctor, he was very sweet and informative. Would super recommend!
Reviewed On Google
Liz from the front desk was very helpful, she demonstrated excellent customer service in helping me out and setting me up for my appointment.
Reviewed On Google
This was our first time here and everyone was very pleasant. There was hardly any wait time. It's always a bonus a complete paperwork electronically so that the wait time is minimized. Staff and doctors were very friendly and professional. Highly recommend.
Reviewed On Google
Amazing, the docters were so nice, to the point where they calmed my kid down, 5/5.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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