Raymond Lau's Online Review Report Card

Rude and unprofessional. Worst experience with a dr.

Exceptionally caring and professional practitioner who has cared for my family and I for many years! So blessed to have him as our Health Care provider, highly recommend!

Caring, concerned and efficient. Takes time to explain things in ways patients can understand. You never feel rushed with him. Pleasant friendly manners.

Dr Lau explains things well. Shows concern and is professional. Never felt rushed.

I have been seeing Dr Lau for a few years now for my Type 2 Diabetes. I have never gotten out of the office quicker then 1.5-2hrs. My most recent appointment I had to leave before being seen. I had waited 1.5hrs. There was NOBODY in the waiting room that entire time and only ONE person left. I like Dr Lau as a doctor. He is very personable and good at explainging things, but my time is more valuable.

Three times I have a one o'clock appointment and as soon as I get there the lady at the front desk says the Doctor is going to lunch at one o'clock he is very unprofessional

You think he listens, but the conversation to his friend in the waiting area brought an outlook to a different story. His friend brought along a friend and they asked as to how he manage his patients. The arrogance of the nature of his reply just did not sit well. He said, "I just do not care, ask the patient questions (e.g. How are you? Why are you here?), like those and send them off with medications for I make money prescribing them, a deal with the pharmaceutical companies". There was a drug he injected without saying the caution. I ask for warnings always no matter what from all doctors, be it a nutritionist, heart surgery, podiatrist, etc. The side effect so severe, it distorted my features. I went to see a dermatologist, showed the side effect, the diagnosis that it is now permanent unless I undergo surgery for a skin graft.

dr. lau is honest, straightforward, and detailed.

You cannot find a more empathetic and helpful doctor! I have some weight issues and he made me feel comfortable and encouraged to lose the extra pounds. I am also a diabetic. I don't understand the comments posted. Almost seems like some of these folks have the wrong doctor!

There is a 2 hour wait every time with 3 minutes discussion. He has no idea what circumstances affects me. I would ask specific questions and his responses are vague. Each time blood has to be drawn to be tested. I hate getting needle shots due to the nurses unstable pinpoint accuracy of locating a ripe vein. The conditions were the flu, exhaustion, allergies, migraine, low blood-pressure, thyroid, and Severe ME. He always said hurtful comments. I had enough of not being able to get answers and switched doctor.