Kessler Institute For Rehabilitation - Chester's Online Review Report Card

Atrocious experience overall. While there are some amazing and kind and competent therapists and aides, many are callous and incompetent. Multiple times my father has called for help with bathroom needs and had to wait more than 30 minutes for any response. Of course this results in accidents. He is unable to move due to severe injury and is 100% dependent on them for help. They have also not been giving pain medication on schedule so he is in unnecessary pain, on top of the already debilitating pain of his condition.

Please i want to know if i can register for these courses at your institute 1. Supervision of support staff. 2. Outcome Assessment. 3. Discharge or Discontinuation. These courses are needed for my evaluation at FCCPT. please your reply is needed. Email; amaka.korieocha@gmail.com.Thanks

When I toured this facility for my elderly dad, I experienced the kindness and compassion w/the staff. Admissions was extremely helpful and had gone out of their way to assist . Great facility

One of the best rehab in New Jersey , staffs are very welcoming and helpful, the rehab is excellent, Great team work at this facility.

The therapists were excellent at this facility and dealt with my dad in a caring and professional way, also updating us about his progress.Our issue was that my dad had had a stroke during surgery and struggled with attention and memory for much of his time here, and we got him a new i phone that was “lost” the day after he got it and never found. Considering he did not leave the facility and no one could come visit him, we think someone took it. We were never reimbursed and someone even said it was his fault. If you are a facility managing patients with severe cardiac and neurological issues, there should be a way to help patients keep belongings safe. There also was not a way for us to communicate with him, as he needed help using the room phone after his phone was lost, and we would have to call many times and sometimes not even the same day to try and get someone to help him communicate with us. No one called us when he was transferred from the icu until days later. I feel the communication plan to help patients communicate with families during COVID could be much improved. The therapy staff was fantastic.

Truly I feel very lucky to have been able to get into Kessler of Chester after my accident. When I left the hospital I really was unsure how long the recovery would take, but the team at Kessler had me hit the ground running on day 1. They were able to have me walking stairs when a few days before I could barely walk. The PT & OT Therapist truly take the time to get to know you and work on your goals. They helped me realize I could do so much more.The nursing staff is constantly checking in to ensure you are ok as a person beyond you as a patient. The aids where also there when you reached out for assistance. The supporting staff truly was great, the care manager was in constant communication with me & my wife.Last, the food prepared was excellent and truly helped fuel my recovery.Overall, this was a great experience considering the circumstances.

this place 1 star me and my child went here and she wanted food and she was chokeing.

Rude rude rude rude.

Kessler was an amazing experience for me... truly life changing. I had brain surgery for Glioblastoma at Overlook hospital. Just four days later I was transferred to Kessler to learn everything again. The staff was so loving from the doctors to the aids.I slept there for 12 nights. Each day I got stronger thanks to the dedicated therapists.I would never be where I am physically or mentally had it not been for my stay at Kessler!Thank you to all who cared for me..I’m forever grateful.

Just wanted to say a big Thank-You Very Much! to everyone for the excellent care and rehabilitation I received. Wonderful nurses and doctors, and assistants. Everyone was very kind kind and helpful. Even the food was great! :-) I highly recommend this facility. Again Thank-You So Much! Best Wishes to all!