Niki A Silverstein's Online Review Report Card

Staff members, particularly Emily, were incredibly rude and inconsiderate.

Nikki Silvestein is one of the best in NJ. She was able to replace my dried up cataract. Most thorough exams.

I started to avoid going here because of the ridiculously long wait times, but I've realized it's worth it. I've come here for both vision exams and for an eye injury. When I injured my eyelid I was mistakenly diagnosed with a corneal abrasion at an Urgent Care, but when I felt the problem not healing I decided to go to Dr. Silverstein. She was able to diagnose that the problem was in fact something stuck under my eyelid instead, and gave me the proper treatments. The previously insanely long wait times seem to have greatly improved. I only had to wait a few minutes for my eyes to dilate and was taken in for my appointment exactly on time!

As a new patient, I came in with a specific eye problem. I left nearly 90 minutes later and I still have no idea what's wrong with my eye, or even if I should put contact lenses back in. Mostly, the doctor and her staff tried to sell me dry-eye products. When it became clear that I was more interested in what was wrong with my eye than the vast array of dry-eye products offered via her practice, the doctor passed me off to the assistant and left for the next patient. The assistant also seemed irritated that I needed more information. I was overwhelmed by the amount of product being thrown at me--eye-drops, eye-wash (which you can purchase for $28), dry-eye plugs, an assortment of contact lenses--with seemingly little interest in discussing a diagnosis. The practice also seems fixated on patient volume, as a staff of at least a dozen is there to assist one doctor. Tells you something.

I have been taking my mom here for some time now and it hasn't improved at all. Wait times have been an hour or longer. The waiting room is empty and it still takes an hour before you are called back. The chairs remind me of a funeral home. There is no soft music playing in the background and all you hear are the receptionists talking about their personal lives. Waiting even 5 mins seems like an eternity. Dr Niki gets a great rating but staff and building gets a very bad rating.

Dr. Niki has amazing bedside manners! She takes the time to answer all of my questions and provides precise explanations. She, including her staff are very professional and kind. Worth the drive!

I wanted to take a moment, after recently seeing Dr. Niki, to update my review. Dr. Niki was , as always, professional, friendly, caring and knowledgeable. Her staff is courteous and helpful. I always enjoy going for by bi-yearly eye exams. I know that my eyes are in very good hands.

Dr. Niki is a pleasure to be around. Great staff and the office atmosphere is definitely warm and inviting! Would definitely go back for any future needs, there is no reason to go anywhere else.

The professionalism from Dr. Niki but also from the staff was impressive. The exam was thorough and all of my questions and concerns were answered. With no hesitation, I will refer my family and friends to go see her.

Thank you Dr. Niki Silverstein for the most thorough eye exam and for taking the time to explain everything to me and what my options are. Your professionalism and caring were truly appreciated.