MIchael Margolin's Online Review Report Card

Dr. Margolin and his Staff are some of the most professional and compassionate people I have ever dealt with. The amount of time and care Dr. Margolin gives to a single patient is amazing. The Office Staff were extremely helpful and courteous.

I had called in February to make an appt and they told me i had to wait 3 Mos for an appt. Unfortunately I had to reschedule my appt twice due to work and child care issues. The third appt I had they called and said I needed to come in 30 minutes early and I told them I couldn't and I had to reschedule. The front desk person had to get the nurse/office manager Melissa involved. She was extremely rude and disrespectful on the phone. She said because I rescheduled 3 times I couldn't be a patient there anymore. She said sorry and I hung up. I called back to speak to her and I said to her that I didn't know the policy and I didn't appreciate the attitude. She goes well its the policy and that's it. I said you guys called to inform that I needed to come in earlier and now that I can't and need to reschedule you wanna drop me as a new patient? I didn't know the policy. She rudely replies "well we didn't expect you to reschedule 3 times" So rude and disrespectful. I'm sure there are practices out there with better staff. Why do i need to wait 3 mos for an appt? Why is the staff so rude? And it seems that I'm not the only one that feels that way. Dr. Margolin if you start to experience more empty appointments on your schedule it's because you need to reevaluate your staffing decisions.

Dr. Margolin and his staff are amazing. They have helped me so much through the years and have made my quality of life significantly better than it would be without them. Thank you -Jared

Amazing staff so helpful and caring. Dr. Margolin was calming and reassuring. I’m feeling better already just from the piece of mind.

Very nice staff - Dr. Margolin is very through and professional.

I had the same experience as another reviewer. Called to make an appointment. With my insurance I don't need referrals. She was completely rude! She should be fired! Happily take my money elsewhere!

He was just awesome and explained everything very well great staff

Before I even gave my insurance information over the phone, the woman at the desk was very nasty letting me know I needed a referral. With my health insurance policy I do not; but I guess it's assumed that if you are a new patient, you are stupid and whatever symptoms you have mean nothing. I was told I needed to wait until November, it's August. Why would I call a Gastroenterologist needing testing for constant digestion issues and discomfort to wait months? That makes no sense. I had to hang up and continue my search for a new doctor. I don't think they want new patients here!

Dr. Margolin was recommended by my pcp Claire Bornstein who I also recommend. I was so impressed by his staff, office, and Dr. Margolin himself in his professionalism, how thorough he is, and how he actually provides exceptional care. I had my 1st colonoscopy with him and he explained everything the facility was close, convenient, and clean. The staff there also was very nice. He goes out of his way to give you samples if he has them, his staff follows suite. Highly recommend!!

Dr. Margolin is the most thoughtful, thorough, and reliable doctor I have ever been to. The staff is also amazing.