Karen Harkaway's Online Review Report Card

Incompetent, no compassion, rushed me out of the office and doesn’t listen to what i have to say about my medical issue in the initial consultation! I’ve never experienced such ineptitude. Went in with a very small and shallow epidermoid cyst on my forehead wanting to have it removed as it had been growing for months. My father died of skin cancer 25 years ago, so with a family history of cancer i wanted to get it checked out and biopsied, which any Dermatologist could easily done in office. After looking at my forehead and saying that it was shallow, the PA Carly said to me that it would be easy removal and that she just had to get preapproval from my insurance. She said she would call back to reschedule the removal procedure. I got a call back two days later stating that the doctor Harkaway did not want to take my case and wanted to recommend that I go to a plastic surgeon. Why? Greedy! I have Medicaid and she can’t get the $$$$$ she wants. She cares more about $$$ than patients.

Dr. Harkaway and her staff have always been wonderful, I have been with them at least 20 years , they recently changed to Schweitzer Dermatology, same service, same caring Doc's . I highly recommend this  impressive group.

After going there for 15 years I will not return.I was late to my appointment by 16 minutes so they cancelled my appointment .Almost every time I go I need to wait for them for at least 15 minutes.I guess they only value their time!

Disgusted that you could turn a patient away in tears without the medical attention they were desperately seeking. After waiting 8 weeks for an appointment, it was too much for the staff to wait 3 minutes so I could call to get confirmation of the referral that was sent weeks before the appointment date. The staff needs lessons in professionalism and empathy. Horrendous experience.

From the moment I walked in the door, I was welcomed by friendly staff. The practitioners were extremely thorough and willing to answer any questions while maintaining a friendly and professional attitude.

very plesant and professional service.

great

Dr. Harkaway is very “cool,” I guess would be a good word. She’s friendly and outgoing,, easy to talk to, and is SO good when it comes to dermatology. (Diagnosed a skin condition in 2 seconds flat that another physican mis-diagnosed.). I’ve seen her a few times now and have benefitted greatly. The staff is wonderful ... the offices are beautiful. Highly recommend.

They were so helpful with my mom's procedure. They could tell that we were nervous and they were so understanding and great to us. They take their time and explain things. I really can't say enough good things about this office.

answered any questions i had. procedure was quick and easy!