Thomas S. Vates's Online Review Report Card

He is the best urologist for infants,toddlers so thankful to him for my child succeccful surgery. Thank you Dr. Vates.

Very knowledgeable, very patient, and very thorough! Thank you so much for taking care of my son and for doing an excellent job on his surgery!

Dr Vates and his entire staff based out of his East Brunswick office has been outstanding. I did get second and third opinions when my infant daughter was first diagnosed with vur and my husband and I felt the most comfortable with Dr Vates. He has been patient and knowledgeable and makes me feel comfortable when I ask him a ton of questions. We’ve been going to him for treatment for over a year now and he just performed surgery on my daughter. His follow up care is exemplary and he went above and beyond to check in with me and my daughter when we were post op in the hospital. His physician assistants are just as outstanding as he is and I couldn’t recommend him more. Very pleased with the care he has provided to my daughter and would highly recommend him.

Dr. Vates performed surgery on me 3 years ago and was terrific. Very intelligent, and professional. The office is very sanitary, and filled with professional staff. I had very positive experience.

It is difficult to work with this doctor. He can cancel appointment last minute and his schedule is extremely tight. The first time, staff cancelled our appointment last minute, after we took the day off from work and started driving. "Doctor needs to leave. I apologize. Really appreciate your understanding". On the rescheduled day, rushed to wrap up work, took half day off from work again and drove for an hour to the office. Arrived at the office 5 minutes late. No one was at the window. When staff showed up, we were told to reschedule again "Because you are late!"

He was nice and polite. My only concern is that I didn’t see him washing his hands and he didn’t use gloves, which I don’t know if that is normal?

Dr. Vates came in on a Saturday evening over new years weekend while my son was in the ER for an emergency consultation. He was thorough, kind, and answered all my questions. He spoke to concerned family members on the phone as well. One of the things that really stood out to me with Dr. Vates was his willingness to consult with other specialties to get their opinion. I loved his humility, and his desire to provide my son with the best outcome. He also works with a great group of PA's, specifically Cortney was very patient, knowledgeable, and kind. You could not ask for a better surgeon or team. We were 12 hours from our hometown when this happened, and I joked that we traveled 12 hours to get the best- and its really true, we did travel 12 hours to get the best.

He was a very nice doctor. He was very polite. My only complaint is that he did not wear gloves, I don’t know if that is ok.

Let me start by saying, Dr. Vates, is the best doctor I have ever been to. I was diagnosed with severe hydronephrosis at the age of 8 by Dr. Vates after being misdiagnosed at birth by the hospital I was born at. Dr. Vates did my surgery and follow up surgery’s, I haven’t had a complaint since those and have been seeing him from the age of 8 to 21 twice a year for most of those years. Let’s just say we became good friends and when he told me he couldn’t see me anymore due to age it was a hard goodbye, Haha. If you are looking to see a urologist, THIS IS THE DR TO SEE. I haven’t seen him in three years and I still talk so highly of him hence why I’m writing this review many years later. Dr. Vates, I wanted to reach out to you and say thank you for everything. I hope all is well and I hope you remember me. Sincerely, William Kirchoff

I could not be more thankful to Dr. Vates for being not only thorough and skilled at his specialty, but also kind and understanding. Dr. Vates always took the time and care to explain everything to me regarding my daughter and showed me all lab results and imaging. He never rushed me, never made me feel like I was asking a silly question and was always so sweet to both my girls. When it was time to consider surgery I had no hesitations because I knew my daughter was in the best hands. Her surgery went well and she received excellent care from Dr. Vates and his staff. I could not be happier, thank you for all you do!