Citymd East Hanover Urgent Care- New Jersey's Online Review Report Card
Citymd East Hanover Urgent Care- New Jersey
3.9
Average Star Rating
136
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
CityMD received 71.3% positive feedback, with patients praising the friendly staff, efficient service, and clean facilities. However, 28.7% of the feedback was negative, primarily citing long wait times, poor communication, and rude staff. Overall, the practice is appreciated for its courteous care yet it needs improved wait time management and effective communication strategies.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Citymd East Hanover Urgent Care- New Jersey's Reviews
The visit at CITY MD didn’t help me that much. I had an allergy reaction to a type of medication and I didn’t get the right treatment. So, I had to see my own primary doctor on the same day.
Excellent experience.
The staff, doctor and dr. assistant were beyond friendly and hospitable! It made my visit such a pleasure especially considering as to why I was there. They were prompt, thorough, extremely helpful and very pleasant! . A+++ to your employees and my experience!
I was there to get a flu vaccine shot. I did not get a vaccine that I requested, which was a standard dose, instead I got a quadruple dose and felt horrible. I was also charged a $50 fee for doctor's visit for a simple flu shot!
Great team there and they truly cared about my issues!
Professional courteous availability
Great urgent care. And it synced up with summit medical group too.
Staff is extremely friendly and helpful, and the service was done quickly! Even when there was a little issue with billing that took some time to resolve, I was in and out in less than 40 minutes.
Had a great experience with this urgent care today. I was in and out in 30 minutes. Everyone was so kind and really efficient -from the front desk to the nurses to the doctor. I’ll definitely be using this location for any future urgent care visits.
Such caring and professional staff- was seen quickly and was made to feel comfortable the whole time. Definitely recommend!!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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