MIra Charkravarty's Online Review Report Card

My mother had an appointment today, and was treated very well! As always, the mammogram technician was kind, friendly and professional. Very pleased with the high quality of care received, would highly recommend!

They didn't keep me waiting. They stayed on schedule. The place was clean. The technician was very friendly and caring. I would recommend this place to anyone. Thank you.

Go anywhere else but here! This was the worst experience I’ve ever had at a facility. I booked a week in advance, waited an hour after I got there only to be told I needed to be rescheduled. I’ve been to the Cranford location without a problem in the past. Edison is incompetency at its finest. I will no longer trust NJ Imaging Network with my health. If I could give 0 stars I would. Go anywhere else but here! This was the worst experience I’ve ever had at a facility. I booked a week in advance, waited an hour after I got there only to be told I needed to be rescheduled. I’ve been to the Cranford location without a … More

Very comfortable with technician and scheduling staff. Can reference to this place for. Mammogram

Beware of incorrect billing by the front desk. I was supposed to have MRI done at this location. When I made my appointment I spoke with scheduling and billing to make shure bill would be done correctly prior to my appointment. I provided the reference number from my insurance patient's responsibility is $100.00 copay for MRI. Following week when I came for my appointment the front desk person Samina asked me to pay $444.84. I told her that with my insurance my responsibility should be Copayment $100 and that she should look at the notes and reference number under my account. Samina reviewed the notes and reference number and said : " yes you pay only $100" I gave her my card and she gave me receipt for my $100 payment. The problem was that the receipt showed that I still owe $344.84 balance. When I asked why my receipt doesn't show $0 balance , Samina said she doesn't know why and refused to make appropriate corrections. I asked to void the transaction and refund me $100 because I can't do the test and be responsible for incorrect bill. Samina said that is nothing that she can do. After long conversation the other lady at front desk voided my transaction. Unfortunately I couldn't do my test because of rude and unprofessional service of front desk representative. Beware of incorrect billing by the front desk. I was supposed to have MRI done at this location. When I made my appointment I spoke with scheduling and billing to make shure bill would be done correctly … More

Quick, efficient, knowledgeable and kind.

People at the desk were 5 star, very nice. Technician was totally heartless and rude. Would never recommend this place. I was in extreme pain and he would down to me.he didn't care and it showed.

We had m r I test on September 30, 2022 but was not finished because staff didn't explain. I need to come again. Staff need to retrain. Taking long time to finish test. Need to improve service.

EXCELLENT service, great communications, very friendly group, helpful and very understanding, great job Everyone

Everyone here is so nice! Woman who did my mamo was so sweet and fast!