Stephen Wong's Online Review Report Card

Absolutely a great doctor and amazing staff! Dr. Wong is always very patient and never rushes from one patient to another, he really makes sure that all the issues are addressed and always finds a way to help patients for the costs of certain medications and treatments when it is possible. His staff is always very polite and professional. If you need a good asthma/allergy doctor, you will be in very good hands here!

Dr. Wong and the employees are good but the system for allergy shots is inconvenient. I was previously getting shots at Optum and the system was much more efficient and practical. They would take you in right away (Dr. Wong's office is always a wait after you check in, even if no one else is there), ask how everything went last time, quickly explain where you're at and what they're doing this visit, give you the shots, and only require you to stay 20 minutes if it's a higher dose than last time. Otherwise, you're free to leave and go about your day. At Dr. Wong's office, they force you to stay for 20 minutes every single time, and many times you're waiting for 30 minutes before they check you out. So for each visit, you have to plan for about 40-45 minutes of your day each time. When I ask any questions about where I'm at with the timeline of shots or another basic question, they seem uncertain or I get conflicting info.

Dr. Wong is a great doctor, very knowledgeable yet great at explaining everything to his patients, but his time management is so poor. We had a 5 p.m. telephone visit with him, at first that a staff called in ten minutes after the scheduled time and told that the doctor will call back, guess what? The doctor didn't call back till 7:20 p.m. as he finished with all of his clinic patients, what is the point when your staff scheduled me for 5 o'clock and put me on hold to waited all the time, sorry that I am not on your payroll, so it's not my job to waited on you! Everyone gets 24 hours a day, be kind to others!

So I was referred to this specialist from my primary doctor. I was hesitant on searching for help because each time I get checked nothing is ever wrong with me but my primary doctor convinced me to try a specialist. First off this doctor off the bat didn't seem to take me serious because I am very young I'm 24 and I've heard him speak to older patients in a more polite manner. I'm just here to get some help because I've been having allergies all year long but having doctors like this is very discouraging to try to find help. I've been here 3 time and charged a copay of 65! When I know it's supposed to be 35! Ridiculous! It's sad and I keep paying for nothing. It's all about the money. It's so hard to find good doctors now.

Love this office, front office staff and Dr Wong.Have been going since 2016, for allergy shots .Had suffered for years with Asthma , upper respiratory and sinus infections . Then hives became a chronic problem. I am pretty much symptom free due to the protocol Dr Wong put me on. I owe my great health to this office. I feel like a miracle baby.And now I am around dogs all the time , no issues. As a patient , I did my part and showed up for injections and appointments as instructed.Also asked questions , which were patiently answered. I believe we have to be advocates for our own health. It takes two, me and the medical staff. Grateful to have been referred to this office.

Great doctor, very patient and always listen carefully to all of his patients; he never rush anybody to jump to the next patient and he tries the best to find a cure to help with the issues you have/ I am a patient with allergies and asthma induced by those allergies.Also, the staff is always very caring and polite!!By the way, I am trying to call but nobody answer either phones... anyone knows what's going on?Thanks!

Went to the Garfield location once for allergy and paid the copay. Decided not to go through with the treatment. Then continue getting the same $10 invoice from this place despite never being here. Dr Stephen Wong needs to get your accounting together and stop bothering patients please.

Dr.Stephen Wong is very professional,kind and competent. He has a good heart and really cares of his patients.He has a great bedside manners. Everything was well explained.Quality of care,received by my daughter,was excellent. Asha Cilly,advance practice nurse is the great addition to his team.

I developed asthma as a young adult. I'm a senior now, and in all that time have only seen two doctors for asthma. The first I chose because he was a few blocks from my house. I saw him for a couple of years before he took on a young partner. I didn't realize at first that he was planning to retire soon, and this partner was actually chosen to take over his practice. That was Stephen Wong. I've been seeing him for decades now.He knows me by name and remembers the major points of my history by heart. He only looks at my chart to flesh out the details. He takes his time with me, answers my questions, and poses questions to me. In my opinion, he has never over-prescribed. (A reviewer below rants and raves because Dr. Wong prescribed prednisone, which the reviewer thought had nothing to do with his problem and was a way for the doctor to get him hooked on steroids. Prednisone is a steroid, but an anti-inflammatory. Dr. Wong has prescribed it for me occasionally because an asthma attack involves inflammation, and an anti-inflammatory reduces the inflammation. I never took it for more than a few days, and am not addicted to it!)Several reviews mention the long wait time to be seen. This was true in the past. I put up with it because I wanted to see the doctor, but I did complain to staff. (By the way, the staff have never been rude to me. Several even remember my name on sight, like the doctor does. I've never seen the staff being rude to anyone else either.) A year or more ago, the long waits suddenly ended. I guess the doctor and/or staff took the complaints to heart and just shaped up. So if you're hesitant to come here because of the wait time, you don't need to be. (At least for now. I can't predict the future.)All in all, I have no complaints and lots of praise. There were even a couple years when I had an insurance plan where Dr. Wong was not in their system, and I chose to come here ON MY OWN DIME rather than go somewhere else. That's the highest praise I can give.

I came to see Dr. Wong for some allergy problems and overall was satisfied with the experience and staff. They will make sure to get you tested and treated for any issues you may be dealing with and allow you to come every week. Insurance covers most of the payments including allergy shots, so make sure to come here if you are short on money. I will make sure to come return in order to get checked at the professional clinic.