National Spine & Pain Centers Freehold's Online Review Report Card
National Spine & Pain Centers Freehold
4.6
Average Star Rating
96
Total Reviews
14
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Premier Pain Center received 88.0% positive feedback, with patients praising the exceptional doctors' professionalism, friendliness, and the supportive staff. However, 12.0% of the feedback was negative, primarily citing poor communication, long wait times, and administrative issues. The practice is commended for its patient-focused care, yet it needs better time management and stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of National Spine & Pain Centers Freehold's Reviews
What a wonderful and caring office to work with All of the staff were so accommodating and conscientious from the front desk, scheduling and of course the Dr and nurse Dr Walia is very concerned about his patients comfort and feeling and with his nurse Lori do what they can to help you as quickly and as efficiently as possible I highly recommend them and will go back to them as needed I will also refer them to anyone I know
Reviewed On Google
Dr Mak and his staff are wonderful. He listens to all of my concerns and I never feel rushed.Very caring doctor. Always makes sure I am comfortable during my treatments. Highly recommend !
Reviewed On Google
Supposed to call me back for appointment. Never did. I called the office 4 times. Never gets back to my. I guess they don’t need my business
Reviewed On Google
called 4 times for a appointment. say they will call you back. they never call you back. terrible way to do business
Reviewed On Yelp
Just wanted to say how Professional & kind everyone was in helping my wife today they were able to squeeze her in for 2 injections & were the best they followed up a few hours later to see how she was feeling shout out to Lori,Victoria & especially Dr Walia thank you so much 😊
Reviewed On Google
BeSaw Dr. Walia the past week to treat my De Quervain tenosynovitis which is a severe pain in my wrist. I'm now pain free and confident and problem solved. I highly recommend Dr. Walia and his staff, particularly his nurse Lori are terrific.
Reviewed On Google
I've had a great experience with the PA Patrick. Listens and is very knowledgeable. Staff is good. They have multiple offices so convenient too.
Reviewed On Yelp
Hannah is fantastic at her job. She cares and is so professional she has a wonderful bedside manner. I'm very protective of my father who I take care of and she understands where I'm coming from. I appreciate that!
Reviewed On Yelp
I suggest that anyone with pain go anywhere other than this freehold office. I was a regular patient here for a number of years because of severe pain. Left because I got surgery. The staff cancelled my appointment 2 hours after I made it because 5 1/2 years ago I saw a different doctor for a different part of my body. Would have happily seen him again, but the wait as much longer and I need to be seen asap. Whoever I talked to had to get permission for me to see a different doctor. and would call me back. I waited 6 hours of office time and called back this morning. She still had to get permission. I waited 6 hours and 15 minutes today. If I was going tomorrow, I had to rearrange my pt. I called again and was told it was approved. They never bothered to call me to tell me and when I asked who I spoke this morning and yesterday the receptionist said she “didn’t know.”Cancelled the appointment. Poorly run office with liars at the desk. Going elsewhere.
Reviewed On Google
From the moment you walk into the Freehold office, you are greeted by wonderful employees with a warm welcoming smile. I have Dr Patrick McGinn who is an excellent, very caring, kind & knowledgeable doctor. Doctors & Staff here are wonderful..
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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