Ross Laura's Online Review Report Card

Dr Ross is an excellent Orthopedic surgeon with extensive knowledge in various conditions. She explains very clearly, listens and answers questions thoroughly. Office staff is great

Dr. Ross is an EXTRAORDINARY Orthopedic physician who has successfully run her solo practice for the 15 years that I have been her patient. Throughout that time she has provided exceptional care and compassion that I've found to be second to none. Because I hadn't seen for for a few years, I had to wait for a new patient appt. In the interim, I was seen at Rothman and they said that they couldn't help me. But when I saw Dr. Ross, her thorough assessment got me on the right track for proper diagnosis, strength and pain management. She is the total package.

Staff not helpful, extremely rude.

We have been patients of Dr. Ross for years. She never disappoints . She is always so polite and has excellent bedside manor. All of our surgeries have been successful. She truly is an amazing doctor. I will always recommend her!!!

Dr. Ross, and her office staff, were amazing! Thank you for taking care of me.

I recently needed to make a follow up appt and I had the displeasure of speaking with the receptionist “Olivia” who was very rude and dismissive if this is the kind of service that’s being provided here then I definitely need to look elsewhere bad enough I’m dealing with a debilitating injury I have to deal with being treated rude by those in charge of my health and care as well?

Dr. Laura is the most caring, skilled, and competent professional. Our family has relied on her countless times over the years. It’s comforting to know she’s there in an emergency. She treats all types of orthopedic injuries and ailments, including surgery. Her staff is equally caring and professional.

Dr. Ross’s bed side manner is great. She listens and is very thorough. I recommend her with five stars.

Besides the fact that Dr.Ross is a lovely person with a fantastic bedside manner, she is an excellent surgeon. Her staff is exemplary. Look no further. Highly recommend.

I like doctor Ross she's very thorough and caring as well as staff

Very professional and efficiently runned office

Great caring person.. love her

Love her. Been using her for 20 years for all kinds of ortho issues. Very caring and supportive..

Dr. Ross, great orthopedic doctor and staffing very pleasant. Definitely would recommend them to anyone.

I recently visited for an appointment and the receptionist Olivia was very unprofessional! After walking up to the receptionist, she was very disinterested in me as a patient. She was more interested and involved with whatever was going on in her phone. Replying to texts and scrolling through Facebook right in front of me. I don’t know how many times I had to repeat myself because of her lack of attention and her sassy attitude didn’t help the situation either! The rest of the staff were excellent and my appointment went well. If I were you, I would skip trying to talk to Olivia and ask for a different staff member. Rude, unprofessional and zero tact in dealing with people. This company does not need somebody who is going to be representing them in this way or towards any person or patient that walks through those doors! Utterly disgusted!!

The medical assistants are very helpful and beautiful. They are always very kind, compassionate, and knowledgeable. Everyone in the office brightens my day and brings a smile to my face. Her staff is very hardworking. Dr. Ross is the most amazing Dr. I have ever visited, which is why I have been her patient for over five years. She is always busy, which is to be expected, but she is well worth the wait. Thank you Dr. Ross and staff for all that you do!

Yes highly recommend DR . Ross, one of the most compassionate doctor I ever met . She has helped me tremendously with knee surgeries !!!

I have been going to Dr Ross for about two decades, and could not imaging going to any other Dr.She is warm , super attentive, genuinely cares, and never rushes out the door . You never get the feeling she has any other patient but you.She’s a super Doc in my book

A caring, compassionate Dr.

She is amazing as well as her staff. They are all so sweet and funny. Truly a great experience when I go. I dont mind waiting. Its a doctors office,its expected. She takes her time with each patient. Thank you Dr Ross for everything you do. Keep up the good work.