Irms Institute For Reproductive Medicine And Science's Online Review Report Card

I wish 0 stars were an option. The "I"should stand for Irresponsible, Inconsistent, or Incompetent. Extremely poor communication skills between themselves as well as between doctor and patient. You are just a number and you are just a dollar bill. Seek services elsewhere if you value your time and money.

Amazing amazing experience. The group of women in Hoboken are phenomenal and as soon as you enter the office you can tell they love what they do. Seeing the relationship and communication between the staff made me much more confident in this process. I knew they would communicate well with each other since there are so many different aspects to Fertility and I previously had a bad experience in NYU because of this. Dr. Thompson was super informative and hopeful for a positive outcome.I was assigned to a Nurse Kim and she was Wonderful and always on time with providing me results and next steps. This was an issue i had at a previous clinic. THIS IS IMPORTANT! You’re entire cycle can be jeopardized if there is no communication. Vicmarie in Finance was amazinggg super super knowledgeable and clear, she even explained the medical aspect of it numerous times because honestly its a lot to take in and she never made me seem like i was bugging her. she truly made it much easier for me. Overall couldn't be happier with switching to this practice after 2 failed IVF cycles in NYU. Not only did I have a positive experience i had a positive outcome with Irms. :) bittersweet not seeing them anymore!

The front desk is kind, the rest of the staff - not so much. This is a great place to go if you are looking for fertility treatment with no compassion, a lack of attention to detail, and a staff that will make you feel dumb anytime you come in or email with questions. I came here for over 6 months, and my experience was just awful. There were multiple "mistakes" made throughout the course of my treatment, and I felt an unbelievable lack of compassion from a business where compassion should be one of their top priorities. Go elsewhere.

My experience at this clinic doing three rounds of failed IVF was terrible, and I regret not switching to a better clinic sooner due to sheer convenience. Among other things, the wrong medications were ordered for me, the instructions for taking medications were on one occasion incorrect, the clinic’s after-hours answering service didn’t work more than once, I was improperly billed for services I couldn’t have possibly consumed, and important test results weren’t timely communicated to me. Unlike my current clinic, the doctors at IRMS were barely involved, and I never saw Dr. Thompson beyond the initial consultation appointments. Dr. Thompson overlooked at least two major potential causes of our infertility which our new clinic immediately picked up on through routine testing. Moreover, Dr. Thompson provided at best vague, incomplete information compared to our current doctor. Test results and instructions were almost always released after my assigned nurse left for the day which meant getting any questions answered was an ordeal. When I could actually reach my assigned nurse, she seemed rushed and as if she didn’t want to be bothered with me. The daily testing times were exceedingly narrow, unlike at my current clinic, and the wait times were almost always unreasonably long, especially on the weekends. The Hoboken office is shared with an OBGYN practice, so you will frequently see babies and pregnant women, whom other clinics actually prohibit in waiting rooms for physical and emotional health reasons. Overall, IRMS exhibited a troubling lack of attention to detail, was poorly organized, and treated me and my husband like numbers at best.

I can't speak more highly of our experience with IRMS. The staff is extremely professional, helpful and friendly. They took amazing care of us during a stressful time and challenging process. We feel lucky to have found IRMS

After going to see Dr. Stephanie Thompson and going through the whole process of all the testing that was directed by her I decided to find another practice.1. It took a month for her to communicate any test results2. After going through all of the tests, etc. that were to be done and making an appointment for next steps, my appointment was canceled. It was canceled by a TEXT MESSAGE! When I had to call them to reschedule they were not able to accomodate anything but a monday at 2:30. I found their scheduling and monitoring to be very, very hard to fit in with anyone that has a normal working schedule.3. She was very quick and I felt pressured to jump into IVF treatment without any discussion of other options.4. Overall, I felt this was a very terrible experience when you are going through such an emotional and difficult time. I would not recommend this to anyone!

I can't speak more highly of our experience with IRMS.  The staff is extremely professional, helpful and friendly.  They took amazing care of us during a stressful time and challenging process.  We feel lucky to have found IRMS

We are so happy with our experience at IRMS. We love all of the doctors and nurses at IRMS. Dr. Garrisi and Kim are our doctor and nurse and they are fantastic! They helped us get our beautiful little boy. We will be going back for baby number 2. 😁

I had my first child with the help of Doctor Thompson. I'm back  again and  i pray for the success of my own second miracle soon      Thank you for the bottom of my heart for making me a mother ! You are the best!!!!

My husband and I are so grateful for our experience at the Hoboken office. This is a tough process to undertake and we felt supported by the doctors and nurses the entire way. All staff members are caring and kind when scheduling appointments and answering questions. We can not be happier with our choice and we hope other couples find the same. Thank you