Osbert Fernandez's Online Review Report Card

The receptionist and nurses here are so out of bounds unpleasant that they should quit their profession and go back to school for something else: The doctor and office manager are holding this sinking boat together but their hiring decisions are questionable. They attempted to charge me $50 additional but couldn't tell me what the invoice was for on top of my copay. I called several times about ovira and no one ever called me back. I'm talking once a week, following up and no one ever returning them. I don't need one of your nurses starring at me and making faces with your receptionist because I returned her own attitude. When I've asked a medical release form, they had no idea what I was talking about and they delayed in sending information to other offices where I have to repeatedly follow up to make sure it gets done. Get it together.

Great doctor and all but my goodness is the front desk horrible. Paper work goes missing, you'll never get a call back, and good luck trying to express your concerns about the situation. Absolutely horrible.

Very bad experience. He doesn’t care, and he doesn’t get back to you on test results. I will not recommend this doctor. And the staff is not friendly, very nasty.

I when to see Dr. Fernandez because my primary doctor told me i needed to see a Ob/Gyn, because my fibroids were to big. So he send me to do another sonogram. I try to contact him, or the office about results, two days late, knowing that he was supposed to contact me about this , to let me know. I never got an answered from him, or the office. It will be almost three weeks now. Thank God I found a great doctor, right on time. So I will NOT recommend him. VERY NEGLIGENT !!!! So think twice before going to him. He doesn’t care!!!!!

Came in for my annual free well woman visit. Visit seemed ok. Told nurses, doctor and then called after appointment to say please use in network quest labs. I also said during appointment please only test for things that are covered during this visit and brought a list of covered items with me to the appointment (I took these precautions as I have had issues with doctors not caring how they bill you in the past). Find out they charged me over $2000 for this visit as lab tests were sent to out of network lab. When I called to speak to their office manager about this (I understand mistakes can happen), I did not feel she was apologetic or that it was a priority for her to resolve this. Had to call many times, email and be persistent. In the end my insurance helped me resolve it and the office manager never bothered to follow up.I found out from these lab tests I had HPV (it was a confusing test result that did not tell me which type). I called the lab and they admitted it was confusing and said the doctor or nurse should call them to confirm the type. I tried to get the office to do this many times but they never did. Also sent doctor email to find out more about HPV and next steps and never really heard back. Doctor kept saying come for follow up appointment. I have no desire to go back considering how much they billed me (+ dealt with issue afterwards) for what should have been a free visit. Just found out now 'their system' has scheduled me for another appointment. I called to cancel and said please do not schedule new appointment again ever. Receptionist said she cannot guarantee that wont happen. Not impressed.

Dr. Fernandez is by far the best doctor!! He takes the time to really get to know his patients and is very personable. Before my first, I was of course nervous about everything but Dr. Fernandez takes the time to explain what is going on to you and he really eased my mind. I have since moved from Hoboken and drive and hour for my appointments and it so worth it! His office staff and nurses are absolutely amazing!!! Would highly recommend Dr. Fernandez!!!

I would strongly advise against choosing Dr. Fernandez to deliver a baby. At my 6 week postpartum appointment, I learned that the doc had botched my stitches, forcing me to undergo a second procedure. Considering the fact that I gave birth in the afternoon, there is no excuse for the careless job. I chose to have a doctor outside of the practice perform the corrective procedure. That doctor said there was no question that the stitches were botched in a number of ways. This experience has been truly devastating and I am still dealing with the repercussions.

Excelente doctor.despues de andar buscando y visitando muchos doctores .ayer el me hizo una cesárea y me sentí excelente el Hospital de Hoboken .todo salió muy bien .Estoy Feliz de haberlo elegido a el como mi doctor y el siempre será Mi Ginecologo

Dr Fernandez is very laid back and makes me feel so comfortable. I found him on yelp and so glad I did! Everyone in the office is awesome no issues thus far and I'm almost six months into my pregnancy Update: I just gave birth to my beautiful baby girl Harper on August 9 2017. Luckily I found Dr. Fernandez on yelp & it was the best decision I think I've made doctor wise my entire life. If I can give him 10 stars or even 100 I know I would! From the very first visit in his office I felt completely at ease & comfortable with him. His approach with me & I'm sure all his patients is so warm & the laid back. Like an old friend you have known your whole life, yet professional & concerned with your health. Everyone in his office has been nothing but professional which I am a huge stickler for. I could never thank him enough but I'm hoping this review brings more people to him so they can experience exactly what I did! Great care Clean, friendly, professional office and staff Knowledgeable doctor with a great personable approach.I was very nervous about delivering in Hoboken hospital because I have read some reviews that made me nervous and I've even heard some things that made me nervous as well. I talked to my doctor about my concerns & he put my nerves at ease. My care in the delivery room was exceptional! The nurse was an angel honestly she even came to the recovery room during the rest of my stay to meet my son who came to visit and to check on my daughter who she helped deliver. My main concern and probably the only thing I didn't like at all was that they didn't keep up with the rooms as far as cleaning. I was literally cleaning the room the following day after delivering because I couldn't deal with the mess. They took a while to pick up the food trays so I would call them to pick it up. They provided a candle like dinner with no candle light and the young girl that delivered the food didn't seem interested in anything other then hurrying up and leaving. She placed the food on the counter and walked right out. I had really nice nurses that were always there for whatever question I had or anything I needed. My father bought the floor coffee and doughnuts because I had such great things to say about the treatment. Thanks everyone!

Excelente doctor