Lalitha Masson's Online Review Report Card

DO NOT GO! I have a special need and told them this on the phone when I made the appointment. They said they would accommodate. When I spoke to the doctor before the exam, I repeated my need. She then proceeded with the exam without taking into consideration my request. As a result, I was injured and traumatized. Also, neither the doctor nor the nurse washed their hands before the exam and it was a very long wait to see the doctor.

By far the worst experience I've ever had. I was waiting on very important results and they kept cancelling my appointment. When it was time for me to FINALLY come in, they told me that they had been trying to reach out to me to move AGAIN. It took over a month to finally hear that everything was OK. Also, everything is an office visit. Nothing can be done over the phone. It's absolutely ridiculous. I will never be going their again and advise other women to stay away if they want a pleasant experience with something so personal.

I had the worst experience.

I tried making an appointment for my first checkup and got in early. They didn’t take me back after two hours of waiting. Then when I rescheduled for two days later they did the same thing. I will never come back to this doctor again.

Doesn’t listen to your concerns

Was not a great experience at all. I don’t know if it was because she was busy or just careless about her patients she told me at 16 weeks there was no heart beat and then dismissed me. The receptionist schedule me for an appointment a week later instead of an immediate date. Then when I return while she has no patients she tells me everything is fine with the baby. It is terrible to traumatize a new mother like that without explanation. I would not recommend

Highly experienced and very caring doctor

Excellent physician. She was very professional and she spent a lot of time with me and listened to my problems. She is very experienced and had many leadership roles in the hospital, which I saw in her office. Very courteous and helpful staff too

Extremely disappointed by the way this clinic works. Their team creates fake urgencies to get patients into the clinic. They will call you multiple times and make it look like an urgent health issue being reported in your test results when there is absolutely nothing. Maybe they dont have enough patients so they want to keep the ones in their list but this is certainly not professional to scare a patient saying the doctor wants to urgently meet when its just a routine call. Plus I don’t know why they want to do yearly health tests every 3-4 months even when the patients are in their 20s. Absolutely unprofessional!

Extremely disappointed by the way this clinic works. Their team creates fake urgencies to get patients into the clinic. They will call you multiple times and make it look like an urgent health issue being reported in your test results when there is absolutely nothing. Maybe they dont have enough patients so they want to keep the ones in their list but this is certainly not professional to scare a ...