Vanguard Medical Group's Online Review Report Card
Vanguard Medical Group
4.6
Average Star Rating
538
Total Reviews
72
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Vanguard Medical Group's Reviews
Quick & easy process all around. From booking to checking in and being seen. Everyone was friendly and easy to talk to. Clean facility and the bedside manner of everyone was wonderful. Makes goin to the doctor easy!
I visited Sally A. Mravcak and she was much better than another doctor I visited previously. The only problem was with payment. My husband paid via portal and they could not match my account with his payment, and it takes long time to investigate the issue together with billing department. :(
Clean offices and amazing staff
I've been coming here for a little while for basic medical stuff. Prior to 2022 I thought the office was fine, but in the past year or so it's really gone downhill. 1) I had a non-urgent but important-to-me medical issue that I saw a doctor there for. They ran full bloodwork, which came back normal and there was no follow-up. Like, ok you seem to be fine, good luck! I didnt think much of this at the time (ie, I just figured maybe it wasn't a medical problem) but later I saw a teledoc for same issue and I passed him the blood work, and he was actually able to help me. 2) I had a COVID booster appointment - very simple. I came in to an empty waiting room. Good sign so far - should be no wait. Waited for 30 minutes until EVERYONE who came in after me was seen. Eventually had to get back to work so I decided to leave. Checked with reception, and they only then started mixing the shot for me. So I had to wait even longer for that, and then of course I would need to wait 15 more minutes afterward. I don't have that kind of time in the workday for a simple procedure. I made an appointment, so I expect you to be ready for it when I arrive. So I did leave at that point and did not get the booster. Second time actually that this happened. Fun fact, I have never been able to get a COVID booster at this location. So I think based on the latest frustrating experience I will transfer to another office that respects my time. 2 stars as I had previously had reasonably good experiences prior to 2022.
Everyone at Vanguard is so nice! They are also very organized and I had no issues setting up a physical + blood work. I will definitely be returning for all my medical needs.
Very considerate of time and the wellness of their patients.
A great practice. From the front desk staff to the nurses and doctors, everyone is warm and kind. You never feel like you’re just a number.
Great Dr
The initial visit was great but the follow up wasn’t. The office did not get the test results even though I called twice a week ahead and asked again when in the waiting room. The doctor did not show that she cared much. Overall, a pretty cold and uncaring experience
They are respectful of your time, seem to be on top of things and are clearly there to help, not just to get you in and out as quickly as possible!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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