Hang Rae Pak's Online Review Report Card

My wife went to the DR with a great deal of pain and was seeking help but what she got was a very rude DR,s assistance and very aggressive with her asking questions like I was a criminal and went back and forth with her and then she went to speak to the DR.in another room and then the DR came out worse that his assistance and s=asked her to leave not only was I embarrassed but was in worse pain than when I got there and his last words to his lovely assistant was to make sure you CHARGE HER great way to get a good review

Dr Pak is a terrific Dr who really cares about his patients. Dr Pak has treated me for my neck and lower back pain issues and has been so compassionate and really cares to help his patients feel better without drugs. Can’t recommend him enough.

Dr. “Himself” is fantastic and the experience of him doing my epidural was great. His office staff is awful. I waited weeks just to get an epidural appointment because they are not on top of getting your needs of pain relief met. They wasted a lot of time before my request went in for insurance approval. I had the insurance company calling the office. They never pick up their phone. Which is another reason why you will wait 2 or 3 days before u speak to anyone about an appointment. Dr. Pak is great but stay far away from this practice as you will wait a while in pain due to awful office staff

Dr. Pak is a very intelligent proficient and effective Physician. I trust him completely with all issues related to pain management and beyond

Great!

I have been a patient of this Pain Management group for two years. I saw Dr. Pak for the first time. It took years to get my PM medications to the point where I was able to participate in life just a bit more. Long story short, he asked me a few questions and recommended a surgeon. I told him I had an appointment at the end of next month as that was the fastest the surgeon could see me. He said I needed to see someone sooner as I shouldn't be on the narcotic medication and I need to come off it. I agreed. He cut me down to one less pill a day. I was fine with that. Then he said again I needed to see someone else right away and he would set me up with a surgeon .....I thanked him and told him the new Doctor would need to take Medicare and Medicaid as I was on disability with a very limited income. He mumbled under his breath that it was like "talking to his teenagers and my health was more important than money". I said "I'm sorry, what did you say? He turned and left the room. His nurse apologized for him. Dr Pak anticipates what a person will say and answers the questions that he hears in his head and not the question or answer that you give. I had no problems with the changes he made and thanked him for his advice. He spoke to me as if I were a combatant and was disagreeing with him. Perhaps that happens to him often but he should not anticipate someones behavior based on others. If his group were not the only ones to take both my insurances within a 20 mile radiance, I would change PM groups. Medicare and Horizon tell me they are the only ones near me. I am stuck. His office could not provide the name of a different neurosurgeon and said they would get back to me with the referral......waiting.

Dr. Pak, Sent his bill to collection with Pressler and Pressler who I attempted to pay many times after it was not payed by Aetna. I even attempted to pay them directly and left message on their phone which they do not answer. Unethical and sleezy.

Very bad communicate, do not return calls, next day if lucky

Great staff and extremely knowledgable practice

A patient for several years however Dr. Pak no longer meets in person with me; all business is transacted by his staff -- of varying quality. Staff says he does NOT meet with patients who are not in the hospital for immediate treatment. Was well treated by him when he saw me personally however very dissatisfied by the way he currently conducts his practice.