Top Sentiments Expressed in
Top Sentiments Expressed in
The rude front desk staff, long wait times. Not professional at all. I had an appointment at 3:45 it’s 5:07 no call, I goes inside to check up yet say wait in car. You will get a video call. Second time this happen won’t visit no more
Wow! From my first interactions by phone to the staff at the facility, was very pleased with Kinder Pediatric. Had a follow up question the next day, and the professionalism and patience was once again evident. Kudos to the entire staff and the managers for cultivating such wonderful personnel. In these hectic and crazy times, thank you for helping scared parents. Will definitely return.
The receptionist and Doctors are super kind and professional !
Old school 1990, wait outside. After you regist wait inside your car 3 hours. Why people come here i don't understand. I came because my pediatrician recommended but I didn't know this urgent care is actually slowest care in the USA. They have Broken website that you can't book appointment. Fix your communication issues before accepting patients.
The attention is the worst.
Excellent staff, friendly, kind, very professional,Please do not change the way you are treating patients or costumers.
We’ve been coming to this urgent care since my oldest was 7 years old - so about 6 years. I now have a 4 year old and a 1 year old who I take here on occasion and the staff has always been wonderful. Very kind and polite and willing to help us. Every Doctor we’ve seen has always been kind and compassionate and very helpful when answering questions. I definitely recommend this location to everyone I know who has small children. *An added bonus is they always have a few different Disney/Pixar movies playing so even my smallest ones don’t mind waiting while we get called in.
Staff has been very friendly and made my son feel at ease during his Covid test. The volume of patients they are seeing right now is staggering but they have been wonderful for both of our visits.
I've been taking my kids here when it was located behind the Dunkin Donuts in Iselin. Everyone there has always been polite and helpful.
Was nice friendly a doctor and fast
Absolutely great service 💯! Fast, Clean and efficient! Although we are in another wave of this virus the staff here were polite, understanding, and more than happy to help us! They made COVID testing for my 2 and 1 year old daughters a breeze; they talked them through it and I think that just makes it easy for all us parents stressing!
Even though it was a long wait and short staffed , the staff was pleasant, concerned and kept patients informed. I have taken my son here quite a few times over the years before they relocated and I have always received respect from all staff and doctors ppl. Highly recommended
Professional. Very attentive. All the doctors are great! I love this place.
The wait to take a 30 second test took 4-5 hours and it was insane and very frustrating. Also it’s sooo hard to get telemed appts and even after u get the appt u still have to wait hours to go in just to take a 30 sec test. I’m very upset
Be prepared to wait more than 3 hours for an appointment, which does not take more than 10 minutes. Today I went with my little son without knowing that he had covid, right away we went in and they gave him a quick test then the doctor came in if that is what he can be called, he hardly checks my son, he does not examine him correctly. I left without any solution without a single help or prescript. He just told me leave him at home, give him water and everything will pass, if he gets serious take him to the hospital. and he left and didn't let me ask a single question. unprofessional treatment
I’ve taken my son to Kinder Pediatric two times in the last four weeks.Our first visit we were met with welcoming staff and knowledgeable PA. The doctor, a tall woman was great. Her diagnosis was spot on and her recommended treatment worked.I didn’t think our first visit could have been topped, but it was.The young lady at desk exhibited a great amount of patience, empathy and understanding for the all the families that basically flooded the urgent care. It seemed like everyone wanted their child(ren) to be tested for Covid or were sick with the flu or strep.The PA and Doctor, both females were thorough, patient and good listeners as my son explained his symptoms. And they were spry at almost 10pm.Thanks to all for your genuine care of my son.
Whenever we need effecient, effective, knowledgeable and friendly health care we always go to KinderPediatric. Or whenever we need Covid testing, we do our telemed visit and head over to KinderPediatric. They haven't steered us wrong yet.
We had a great experience here. The staff was so patient and nice. The doctor was great with my 3 year old. We watched Frozen on the TV and my daughter got an ice pop and stickers. The wait wasn’t as long as they estimated either. My daughter actually wants to go back to see the doctor.
Place was packed but staff was pleasant, quick and efficient. Give that team. A lot of credit!
Horrible front desk personnel! Rude and unprofessional! With lots of attitude issues!
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