Top Sentiments Expressed in
Top Sentiments Expressed in
This was the best medical experience of our lives! From the moment we arrived at Dr. Traquina’s office, I knew we were in good hands...we had had an awful experience in the past, however that is so far behind us because Dr. Traquina literally changed our lives so much for the better,giving my toddler the ability to breathe at night . No more apnea, a tonsillectomy and adenoidectomy with NO Spain during recovery...who could ask for better! Update: Daughter number two!! And she just had another Excellent Experience with Dr T and her amazing RWJ staff. We are leaving the hospital now and so grateful.
Dr. Traquina is great, but her front desk staff is horrible specially Dorothy. They change appointments last minute even after you have taken off of work and explain that to them, on the phone they leave you on hold for extended periods of time or just don't come back to the call, and their time management when you do show up is ridiculously bad as you sit there for 1 to 2 hours before seeing the doctor.Dorothy also decides who gets to go in and see the doctor based on her preference and not on appointment order or time arrived. We showed up to our 9 am appointment at 8:45 am like she instructed. We were the second group there. Another group showed up for their 9:15 am appointment after us, but because Dorothy "knew them" they got to see the doctor first. Once I confronted Dorothy about it she made an excuse that she backtracked and barely apologized. We did not see the doctor until an hour later because Dorothy felt like her "buddy" should go first. This is the last time I will be taking my kids there due to Dorothy.
Amazing. My newborn goes to her as well as my 9 yr old. She was very informative and thorough. Scheduling was fine but the waits can be long as she seems to be the only (good) game in town. Well worth it. Just bring a book lol
La mejor otorrino el mejor staff.los recomiendo 100 %
The unprofessional staff answers the phone at the front desk, waited for 5 min and disconnected.
Dr. Traquina did my daughter's sinus surgery in 2017 but she never got better and again in 2019 she started suffering badly and dr kept saying to do nasal rinse and then finally said she needs to do the surgery again. So we decided to see another ENT and thank God we found him. He did a scan and said the previous doctor did not do it properly. Also he said Dr.Traquina used a very old method to do it which most surgeons dont use any more. Also it took only 1.hr for her to do the full surgery where as it actually takes 31/2 hrs. So I would not recommend this doctor to anyone. She is a real nice person but she is not updated at all.
She allows her staff to violate her patient's rights by giving out their personal information to "their" (the employee's family members not related to the patient) without legal parental consent. Don't trust no body in this office!!! Lack of professionalism. YEARS OF Violation of HIPAA
Cancelled my Daughter’s 1st appointment the night before because the doctor wanted to leave early, but didn’t give me any other options within the next few days, no flexibility. I informed the receptionist that I’ve arranged my work schedule for this appointment because I live an hour away and I needed my daughter to be seen ASAP since she was starting speech therapy soon and we needed to know if she was going to need ear tube surgery or not.
We love her! Have nothing but nice things to say about her.
Great doctor my son needed tubes she’s amazing!!!!
An incredibly great experience all the way around for my eight year old daughter on a multi-pronged operation and an amazing recovery. Having seen some remarks on other reviews as to the office environment, I would venture to say Dr. Traquina is trying to help as many people as she can in a timely fashion. Peter Krasnoff
I give Dr. Traquina one million stars. She is very knowledgeable and very patient. She calmly explains everything and heard my daughter out. She allowed my child explain what was hurting and she had two ear surgeries (on different ears). Dr. Traquina explained everything to me as a mom and what to expect for post op. The exam chair is very cool looking and my daughter looks forward to check ups. If you need a HEENT specialist Dr. Traquina is the one !!!
A wonderful doctor with superb skills and great support staff. She took great care of my severely disabled son for 14 years, with hospital outpatient bronchoscopies and in-office procedures. A brilliant physician with amazing hands on skills. She easily took out an ear-tube from my son in her office with almost no reaction from him. A very kind an caring person. My highest recommendation possible for any child with ENT issues.
I loved my visit with Dr Traquina. She really knows her stuff. Took my daughter there for a snoring problem. She had to have surgery and now my daughter is no longer snoring or has breathing problems. However, front desk girl was extremely hyper and nervous. Made me feel on edge. Always up and running around and very repetitive . I don't see how someone can work the front desk this way. She mumbled a few times under her breathe when checking in another patient. Even tho she made a bad impression for the front desk, I was delighted with the Dr. But beware of the front desk when checking in. I wouldn't check in with her!!!
Dr Traquina is a great doctor. She performed tonsillectomy and adenoidectomy on our 7-year old son about six months ago. While the wait can be very long, I felt that the time she spent with us in the exam room, her bedside manner, and the care she provided us compensated for the sometimes 45-minute wait. She is very knowledgeable and is not the type of doctor who will resort to surgery after one visit.
At first I was hesitant to book appointment with her , due to her bad reviews . But a lot of people recommend me to her on a Moms page. So I decided to decided to disregard all the bad reviews. I have to say , she was very sweet , she came to see my son during recovery . The nurses in the hospital were amazing . I was very please ,I will recommend her .
She is a kindness, great, and patience doc. My daughter fellows her for more than 4 years. If I can make the appointment in the morning , we just wait about 10 to 15 minutes to see her. Otherwise, we have to wait more than 45 mins to an hour when our appointment is during afternoon.
I went to see Dr Traquina today with my 2 year old daughter. My little girl decided to throw a tantrum in the waiting room (I had the nerve to take off her jacket!) This tantrum lasted through to going in to see Dr Traquina - who was amazing with my little girl. She was patient and got down on the floor with her and distracted her and was able to calm her down in order to do her examination. I was amazed!! This takes real talent and patience!
Dr. is good but the office and staff are the worst I've ever encountered. Staff is combative, rude, unprofessional and incompetent. Would demand payme ...
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